IT Technician (Level 1 Help Desk)

Key Responsibilities • Handle shipping/receiving and assist with inventory management • Provide Level 1 help desk support, including basic troubleshooting of hardware, software, and network issues • Perform onsite installs, troubleshooting, and general technical support • Run and terminate network cabling (e.g., CAT6) • Assist with various operational and technical tasks as assigned • Travel occasionally for onsite work at other locations Requirements. Qualifications ​ • Experience or familiarity with Level 1 help desk support • Basic understanding of IT systems, hardware, and troubleshooting • Experience with cabling or willingness to learn • Strong problem-solving skills and attention to detail • Ability to lift and move equipment as needed • Valid driver’s license and ability to travel when required If you think you are the best fit, feel free to contact us and send your CV to: lgabiana@zellatech.com.