IT Technician (Level 1 Help Desk)

Zella Technologies

  • Hammond, Louisiana
  • 30+ days ago

    Highlights

    Provide Level 1 help desk support, including basic troubleshooting of hardware, software, and network issues. If you think you are the best fit, feel free to contact us and send your CV to: lgabiana@zellatech.com.

    Numbers & Facts

    LocationHammond, Louisiana
    Websitehttps://www.ZellaTech.com

    Description

    About the Role
    We are looking for an IT Technician to support technical operations at our Hammond location.
    This role blends warehouse responsibilities with Level 1 help desk support, onsite technical
    work, and basic cabling.

    Key Responsibilities
    • Handle shipping/receiving and assist with inventory management
    • Provide Level 1 help desk support, including basic troubleshooting of hardware,
    software, and network issues
    • Perform onsite installs, troubleshooting, and general technical support
    • Run and terminate network cabling (e.g., CAT6)
    • Assist with various operational and technical tasks as assigned
    • Travel occasionally for onsite work at other locations

    Requirements

    Qualifications

    • Experience or familiarity with Level 1 help desk support
    • Basic understanding of IT systems, hardware, and troubleshooting
    • Experience with cabling or willingness to learn
    • Strong problem-solving skills and attention to detail
    • Ability to lift and move equipment as needed
    • Valid driver’s license and ability to travel when required

    If you think you are the best fit, feel free to contact us and send your CV to:

    lgabiana@zellatech.com

     and please CC: 

    asabdao@zellatech.com



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