IT Systems Engineer - Weeknights

Dewpoint Inc.

  • Lansing, MI
  • 8 days ago

    Highlights

    We are seeking an experienced IT Systems Engineer with data center analytics experience. Provide escort services for customers, suppliers, and business partners.

    Numbers & Facts

    LocationLansing, MI

    Description

    • Must be local to Lansing, Michigan for on-site interviews and on-site work requirements.
    • W2 only (Direct / 1-layer visa).
    • Please No C2C or 3rd Party Submissions.

    Summary

    We are seeking an experienced IT Systems Engineer with data center analytics experience. Schedule: Monday through Thursday, 9:00 PM to 6:00 AM.

    Responsibilities

    • Monitor DDMI systems
    • Perform basic troubleshooting
    • Restart jobs when appropriate
    • Escalate issues
    • Record/update tickets in the DDMI Service Management tool
    • Provide escort services for customers, suppliers, and business partners
    • System monitoring and troubleshooting
    • Job restarts and escalation
    • Ticket management
    • Data Center Operations
    • Patching and system upgrades
    • Executing RFCs
    • Patch-panel cabling
    • System builds and decommissions
    • Racking/de-racking hardware
    • Escort services
    • Weekend ITSM debrief/status reporting

    Required Skills:

    • IT Service Management (ITSM)
    • Network Operations
    • Windows Administration
    • Linux Administration

    Similar Jobs