We are seeking a hands-on IT professional to support endpoint deployment and management, user support, Microsoft 365 services, and office IT operations in a research and corporate environment.
The successful candidate will serve as a key member of the IT team responsible for workstation lifecycle management, onboarding and offboarding activities, endpoint security and compliance, and day-to-day technical support for end users. The role also provides opportunities to develop automation solutions and participate in Linux, storage, and research computing initiatives.
Primary Responsibilities
- Deploy, configure, and support Windows, macOS, and Linux endpoints throughout their lifecycle, including provisioning, maintenance, and retirement
- Manage employee onboarding and offboarding activities, including hardware deployment, software configuration, account provisioning, and access management
- Administer and support Microsoft 365 services, including Active Directory, Entra ID, Intune, Teams, and Microsoft Defender
- Provide first- and second-level technical support for endpoint, application, networking, and user-related issues
- Maintain endpoint standards, inventory, deployment processes, and device compliance
- Support datacenter operations, environmental monitoring and datacenter infrastructure systems
- Support office IT infrastructure, including networking, printers, conference room technology, and Teams phone services
- Develop and maintain automation solutions and operational tools using PowerShell, Python, Bash, or similar technologies
- Create and maintain technical documentation, procedures, and user guides