IT Systems Administrator

Reports To: Director of IT 

FLSA Classification: Full-Time, Exempt, Salary Range $39.26-$53.66.

Essential Functions

- Server Management: Install, configure, and maintain Windows and Linux servers to ensure high availability and optimal performance.

- Virtualization and Cloud Computing: Manage virtualization platforms (e.g., VMware, Hyper-V) and cloud environments (e.g., AWS, Azure, Google Cloud) to optimize resource utilization and scalability.

- Backup and Disaster Recovery: Establish and maintain backup strategies and disaster recovery plans to ensure data integrity and business continuity.

- User Support and Training: Provide technical support to end-users, addressing hardware and software issues promptly. Conduct training sessions to empower users with essential IT knowledge.

- Active Directory and Identity Management: Administer user accounts, groups, and access control policies in Active Directory. Ensure proper authentication and authorization mechanisms are in place.

- Monitoring and Alerting: Implement automated monitoring systems to proactively identify and address potential issues. Respond to critical incidents in a timely manner.

- Documentation and Reporting: Maintain detailed documentation of system configurations, procedures, and policies. Generate regular reports on system performance and security status.

- Other duties as assigned.

Education and Experience

- Associate degree in Information Technology, Computer Science, Information Systems, or a related field required; Bachelor's degree preferred. Equivalent combination of education, certifications, and relevant experience may be considered.

- Minimum of 3–5 years of experience in network and systems administration.

- Experience with Windows Server, Active Directory, Microsoft 365, enterprise networking, virtualization, and cybersecurity technologies.

- Healthcare IT experience and knowledge of HIPAA security requirements preferred.

- Relevant certifications such as CompTIA Network+, Security+, CCNA, Microsoft, or VMware certifications are preferred.

Skills and Expectations

- Kind and professional demeanor.

- Professional and well-groomed appearance at all times.

- Communicate positively and effectively, both written and verbally, with patients, family, and staff.

- Demonstrate effective organizational skills in an evolving environment.

- Work with honesty, compassion and integrity at all times.

- Understand and adhere to the scope of service for the department and this position.

- Understand and adhere to all of PMC’s policies and procedures.

- Understand and adhere to PMC’s Code of Conduct.

- Adhere to the strictest confidentiality and HIPAA regulations.

- Demonstrate a commitment to building and sustaining a diverse, inclusive, and equitable working environment.

- Ability to remain calm and efficient in emergency situations.

- Demonstrate strong problem-solving skills.

- Demonstrate strong emotional intelligence.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee:

- Must be able to remain in a stationary position 50% of the time.

- Must be able to move and traverse about the facility 50% of the time.

- Frequently transport objects weighing up to 50lbs

- Occasionally position objects weighing up to 100lbs.

- Must be able to communicate and exchange information in a way others will understand.

- Must be able to recognize details such as color and depth within a few feet of the observer.

- Frequently operates computers, machinery, and other healthcare equipment.

- Constantly positions self to complete essential functions.

- May be required to wear N95s or PAPRs throughout the shift.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pioneers Medical Center is committed to diversity inclusion, equal treatment, and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. As an equal opportunity employer, Pioneers Medical Center will not limit or segregate employees in any way which would tend to deprive them of employment opportunities/promotions, or affect the status of their employment because of race, creed, color, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, disability, ancestry, or veteran status.