IT Support Technician

IT Support Technician - Lester Prairie, MN (Onsite)

We're proud to boast a high retention rate, with many employees celebrating 20, 30 and 40 year milestones!

Since 1947, Lester Buildings has grown from its modest beginnings to an industry leader - due to our employees' dedication and drive to innovate.

Why us? Simple. We offer:

• Full Benefits
• 401k match
• Profit sharing
• Informal dress code
• Flexible work schedule
• Small, family orientated company atmosphere
• Discount on building materials
• Fun company events

The IT Support Technician role is responsible for providing technical support to office staff, manufacturing personnel and field-based construction crews. This role combines day-to-day troubleshooting with system maintenance and infrastructure support to help keep Lester Building Systems' technology reliable and effective.

Responsibilities and Duties

• Provide friendly, timely technical support for hardware, software, and communication tools for on-site and remote employees
• Manage IT support requests, diagnose issues, track tickets, and help keep workflows running smoothly
• Support core IT infrastructure projects, system upgrades, and proactive maintenance
• Identify recurring technical issues and help improve tools, documentation, and automation
• Troubleshoot Microsoft Office applications, computers, multi-function printers (MFPs), and the Epicor ERP platform

Required Qualifications

• Associate degree in Information Systems, Microsoft Certifications, or equivalent professional experience
• 3+ years of experience administering Windows computers, Microsoft Active Directory, servers, operating systems, printer management, and providing Epicor ERP support
• Experience with Azure Cloud services, SharePoint (Office 365), and implementing Power Automation and AI agents
• Practical experience supporting Cisco and Meraki networking and managing corporate phone systems (Zoom)

Preferred Qualifications

• Experience with Cisco Endpoint Security, Duo, Umbrella (OpenDNS), and Connect Secure software for vulnerability management
• Hands-on experience with HPE SAN storage systems (3PAR, Synology), Linux OS, and Canon MFPs
• Familiarity with VMware, Veeam backup systems, and mobile/tablet deployment is a plus
• Excellent communication and interpersonal skills, with strong attention to detail
• Preference will be given to candidates based in or near Lester Prairie, MN

Salary Range

Non-exempt salary of $55,000 - $78,000. The specific compensation offered to a candidate varies by several factors including relevant work experience, education, certifications and internal pay equity. This position is eligible for Company profit sharing potential.

Benefits

Lester Building Systems values our employees and is committed to providing a competitive and comprehensive benefits package. For eligible employees we offer paid time off and holidays, health, dental and vision insurance, health savings account, flexible spending for medical and daycare, 401(k) plan and profit sharing. We also offer company paid short and long term disability and basic life insurance. Education reimbursement is also available.

Equal Opportunity/AA Employer

Lester Building Systems is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply. Applicants must be authorized to work in the U.S. We are unable to sponsor or assume sponsorship of employment visas at this time.