Major/Essential Functions
With limited supervision by management and/or project leads: Provides technical guidance to management regarding capital replacement, and other technology purchases and evaluations. Troubleshoots primarily hardware, some software, or some system problems, interfacing with central technology support areas. Performs technical duties necessary for department or unit business operations. Works independently on: Primarily department or unit hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc. Technical projects. Specializes in advanced technology relevant to the department or unit. Adheres to all appropriate Institutional policies (including IT Ops) and other relevant internal departmental policies.
Grant Funded?
No
Pay Basis
Hourly
Schedule Details
M-F 8am-5pm Overtime as needed during critical issues
Work Location
Lubbock
Preferred Qualifications
Should have technical and computer background, supervisory skills and experience, excellent interpersonal skills and be service oriented. Be a customer advocate, ability to establish a plan of action, prioritize and execute assigned tasks effectively.
Department
IT Enterprise Endpoints
Required Attachments
Cover Letter, Professional/Personal References, Resume / CV
Job Type
Full Time
Shift
Day
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
All IT NEC's
Army Military Occupational Specialty Code
255A, 255S, 25B
Air Force Specialty Code
33S4
Marine Military Occupational Specialty Code
0681, 8055
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Job Family
Information Technology
Job Sub Family
IT Support
Knowledge, Skills, and Abilities
Demonstrated ability to: exercise judgment based on an understanding of organizational policies and activities; plan and organize effectively, prioritize goals, use time efficiently, and stay on task; communicate effectively, both orally and in writing; establish and maintain effective work relationships. Advanced analytical skills, including process description, logic, problem diagnostics, and problem solving.
Advanced technology hardware and software competency. Training in advanced hardware and software support through education or experience.
Hourly Pay Range
$28.37 - $37.07 - $45.63