IT Support Technician - Full-Time | Day-Shift | On-Site

The Staff Pad

  • Alturas, California
  • 11 days ago

    Highlights

    In this role, you’ll provide technical support across the organization by troubleshooting hardware, software, network, and end-user device issues. You’ll help maintain IT equipment, resolve technical problems, document support requests, and guide employees in using technology effectively.

    Numbers & Facts

    LocationAlturas, California
    Websitewww.thestaffpad.com

    Description

    The Staff Pad has partnered with a reputed healthcare organization in Alturas, CA, to recruit an Information Technology Support Technician for a full-
    time, benefits-eligible opportunity.

    In this role, you’ll provide technical support across the organization by troubleshooting hardware, software, network, and end-user device issues. You’ll help maintain IT equipment, resolve technical problems, document support requests, and guide employees in using technology effectively.

    Schedule: Full-Time | Day-Shift | On-Site

    What You’ll Do

    Key Responsibilities
    • Troubleshoot hardware, software, and network issues
    • Install, test, and maintain IT equipment and systems
    • Document support requests, technical issues, and resolutions
    • Assist users with diagnosing and resolving technical problems
    • Train users on software applications and end-user devices
    • Coordinate technical support and repairs with vendors
    • Keep users informed throughout the troubleshooting process
    What We’re Looking For

    Education, Experience & Licensure
    • High school diploma or equivalent required
    • IT-related education or certification preferred
    • Three years of relevant work experience preferred
    Skills & Attributes
    • Proficiency in Microsoft Office applications
    • Working knowledge of computers, servers, and network hardware
    What You Can Expect

    Full-time employees may be eligible for a comprehensive benefits package, including:
    • Relocation Assistance: Up to $5,000 for eligible applicants
    • Health Insurance: Medical, dental, vision, life, and AD&D coverage
    • Retirement Benefits: 457(b) plan with employer match and LIUNA pension
    • Work-Life Benefits: Paid time off (PTO), Employee Assistance Program (EAP), longevity bonuses, and uniform allowance
    • Education & Savings: Tuition assistance and free care for employees and eligible dependents after insurance
    If you are a tech-savvy, solution-oriented professional with strong problem-solving skills, a solid technical foundation, and a passion for helping others, we encourage you to apply!



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