IDR is seeking an
IT Support Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the IT Support Technician :Provide operational, technical, and administrative support for the IT Mobility Team, including mobile device and cellular service lifecycle activities, service request coordination, inventory and data reconciliation, carrier support, documentation, and process improvement.
Required Skills for the IT Support Technician:- 3+ years of experience in an IT Support role
- 2+ years of experience supporting all Mobile devices (Wi-Fi and Cellular - IPads, Phones, Laptops etc)
- 2+ Years of experience working through ticketing systems
- Strong experience with asset/inventory tracking and process documentation
- Experience with Microsoft Intune, AT&T/FirstNet or similar carrier environments, private APNs, IoT or cellular-connected technologies (Preferred)
- Softs skills are key: Eager, Problem solver, Team player, Personality/communication
Whats in it for you?- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRateds Best of Staffing® Client and Talent Award winner 10 years in a row
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.