IT Support Technician

Lawgistics Inc

  • Carlsbad, CA
  • 16 days ago
  • Full-time

Highlights

A bachelor’s degree in computer science, information systems or a related discipline; or an associate’s degree and two years of IT experience. Our firm is technically progressive and has a heavy emphasis on cloud, security, and excellent service.

Numbers & Facts

LocationCarlsbad, CA
Job TypeFull-time

Description

Benefits:
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Free food & snacks

We are an outsourced IT firm specializing in mid/large sized law firms.  We are expanding and need additional technical staff to help achieve our vision on a larger scale. Our firm is technically progressive and has a heavy emphasis on cloud, security, and excellent service. We also have a great culture where everyone gets along and has fun.


The prerequisites for the position are:


•         Friendly and professional customer service skills
•         A strong desire to learn and advance in the IT field
•         A bachelor’s degree in computer science, information systems or a related discipline; or an associate’s degree and two years of IT experience. Current Microsoft certifications a plus!


Job duties will include:


•         Assist end users with Microsoft Office and other applications
•         Assist end users with installation of printers, scanners, webcams and other peripherals
•         Troubleshooting remote access issues
·         Provide mobile device support
•         Build new desktop/laptop pcs from image or via automation
•         Work on productivity related PowerShell scripts
•         Work on endpoint aspects of projects
•         Manage end user communications for assigned clients
•         Coordinate actions with the Infrastructure Team on assigned clients
•         Occasional work at client premises


This is a full-time in office position with competitive benefits and compensation. We expect candidates to learn rapidly and progress upward in our organization. If you are looking for a professional IT career in a fun, fast paced environment with lots of opportunity for skill and career enhancement, please submit your resume.

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