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IT Support Technician- 3 days week onsite

ConsultNet

Calabasas, CA

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JOB DETAILS
SALARY
$27–$30 Per Hour
SKILLS
1st Level Support, 2nd Level Support, Business Support, CompTIA A+, CompTIA Network+, Computer Hardware, Computer Workstations, Consulting, Customer Relationship Management (CRM) Systems, Customer Support/Service, DOS Batch Programming Language, Delivery Management, Desktop PC, Hardware Installation, Help Desk, Identify Issues, Laptop PC, MCSE - Microsoft Certified Systems Engineer, Microsoft Active Directory, Microsoft Office, Microsoft VBScript (Visual Basic Script) Scripting Language, Microsoft Windows 7, Network System Hardware, Peripheral Hardware, Preventative Maintenance, Printers, Quality System Requirements (QSR), Restaurant, Sales, Scripting (Scripting Languages), Service Delivery, Software Installation, Software Upgrades, System Lifecycle, Systems Administration/Management, Technical Support, User Account Administration, Windows PowerShell, Wireless Communications
LOCATION
Calabasas, CA
POSTED
30+ days ago

IT Support Technician
Calabasas, CA- Hybrid (min 3 days week in office)
Contract to Hire
$27-$30 an hour

Immediate hire for an IT Support Technician that will provide 1st and 2nd tier technical support for company locations. Reporting to the Sr. Infrastructure Service Delivery Manager, you will work to ensure business-supporting systems are optimized. Perform hands-on fixes, including installing and upgrading software, installing hardware, and configuring systems and applications. Perform hands-off fixes (via telephone and with/without remote management tools), including installing and upgrading software, installing hardware, and configuring systems and applications. Perform preventative maintenance, including checking and cleaning of workstations, laptops, printers and peripherals. Coordinate warranty repair with approved vendors/partners. Setup new user domain accounts, e-mail accounts/mailboxes and group membership; image and configure new user workstations and laptops. Enter troubleshooting steps and instructions into the solutions database for future use.

Requirements:

  • Some technical college OR Certifications (A+, Network+, HDI, MCSE)
  • Minimum 2 years of experience with Active Directory and group policy
  • Minimum of 2 years of experience with Windows 7 & 10 in a service desk role
  • 2+ years of experience on an IT Service/Help desk
  • 2+ years of MS Office Tools experience and troubleshooting skills (e.g. Excel)
  • Experience with basic networking principle
  • Knowledge of basic computer hardware, including desktop PCs, laptops, networking equipment, wireless access points, printers and Point of Sale terminals.

Bonus Skills:
  • Experience with CRM tool (e.g. Ivanti Service Manager, Heat)
  • A+, Network +, HDI, MCSE training and designations
  • Experience with Point of Sale and Restaurant Applications (e.g. PosiTouch, QSR)
  • Experience with a systems lifecycle management tool (e.g. LANDesk)
  • Knowledge of basic scripting including PowerShell, VB Script and DOS batch files


Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

About the Company

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ConsultNet