Highlights
L2/L3 end-user support experience with the ability to work independently, troubleshoot complex issues, own tickets from start to finish, and operate as the primary IT resource supporting a dedicated business group. Experience supporting users in financial services, fintech, or similarly high-touch environments, with exposure to executive-level stakeholders and global teams.
Numbers & Facts
| Location | Westport, CT |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $80,000–$120,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
Description
Job Title
Permanent full time position. Join a private investment office with a lean, high-touch environment.
About Our Client
A company within the financial services industry, located in Westport.
Job Description
Provide technical support for hardware, software, and network systems. Monitor and maintain IT infrastructure to ensure optimal performance. Identify and resolve system issues promptly to minimize downtime. Collaborate with the technology team to implement system upgrades and enhancements. Ensure data security and compliance with industry standards. Document processes and maintain accurate records of IT operations. Support end-users with troubleshooting and technical assistance. Assist in the development and implementation of IT policies and procedures.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.
The Successful Applicant
Must have 5+ years of strong Mac and Windows endpoint administration experience, including hands-on support of both user populations in a mixed environment. Mac experience is particularly important given the team's makeup and growth plans. Experience with Jamf is highly preferred, with Intune exposure also valuable. IAM expertise, including provisioning/deprovisioning users, managing permissions, and administering platforms such as Okta, Entra ID, and Microsoft 365. L2/L3 end-user support experience with the ability to work independently, troubleshoot complex issues, own tickets from start to finish, and operate as the primary IT resource supporting a dedicated business group. This person must be highly autonomous with minimal oversight. Endpoint security and device management knowledge, including patching, compliance, MDM, encryption, endpoint protection, access controls, and maintaining operational standards in a security-conscious environment. Experience supporting users in financial services, fintech, or similarly high-touch environments, with exposure to executive-level stakeholders and global teams. The candidate should understand the expectations of demanding business users and be comfortable supporting teams across multiple time zones.
What's on Offer
Competitive salary ranging from $80,000 to $120,000, depending on experience. Comprehensive benefits package, including 401(k) match. Permanent position in the financial services industry.
Interested? Apply today.
Contact Hannah Nagle Quote job ref JN-102026-7117915
Job Summary
Sector: Information Technology
Sub Sector: IT Support
Industry: Financial Services
Where: Westport
Contract Type: Permanent
Consultant name: Hannah Nagle
Job Reference: JN-102026-7117915
About Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.