IT Support Specialist - Secret Clearance

Essnova Solutions, Inc.

Fort Bliss, Texas

JOB DETAILS
LOCATION
Fort Bliss, Texas
POSTED
28 days ago

Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.

This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success.

Key responsibilities include:

  • Provide desktop and end-user support within a secure DoD environment
  • Troubleshoot hardware, software, and network issues
  • Install, configure, and maintain Windows-based systems
  • Support Microsoft Office and Adobe product suites
  • Document issues, resolutions, and system changes
  • Ensure compliance with DoD policies, procedures, and security requirements
  • Maintain system updates and stay current on supported technologies

Requirements

Required Qualifications:

  • Active Secret security clearance
  • U.S. citizenship
  • CompTIA A+ certification
  • CompTIA Security+ certification
  • Windows 10 Computing Environment Certification (or current DoD-approved equivalent)
  • MCTS – Windows 10 certification (or current equivalent if accepted)
  • Available for OCONUS travel about once per month for up to 7 days per trip

Preferred Qualifications:

  • Bachelor’s degree
  • 10+ years of IT support, desktop support, or help desk experience
  • Experience providing IT support in DoD or federal environments

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) retirement plan with company match
  • Paid time off and federal holidays
  • Professional development and certification reimbursement
  • On-site role at Fort Bliss, TX with opportunities to support critical federal missions
  • Dynamic, growth-oriented work environment

About the Company

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Essnova Solutions, Inc.

Founded in 2005, Essnova has become a highly regarded leader in the Geospatial Technology and Consulting field. Essnova provides services for over 40 client organizations, spanning 10 countries around the globe. Our clients cover a broad range of private and public sector enterprises.

Essnova focuses on providing customized solutions. We are GIS/Geospatial experts with specific experience in utilities, municipalities and government agencies. Essnova believes in a true partnership approach in which we collaborate with our partners to deliver valuable solutions. Furthermore, we also provide technology solutions for Healthcare, Financial and other sectors as well.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Computer Software
FOUNDED
2005
WEBSITE
http://www.essnova.com/