IT Support Specialist - on in Pittsburgh, PA (Local Candidates Only)
A.C. Coy
Pittsburgh, Pennsylvania
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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, Help Desk, Identify Issues, Management of Information Systems/Technology (MIS), Organizational Skills, Presentation/Verbal Skills, Project/Program Management, Technical Support, Time Management, United States Citizen, Writing Skills
LOCATION
Pittsburgh, Pennsylvania
POSTED
11 days ago
Overview:
Location: Onsite- West of Pittsburgh, PA
Job Type: Contract
Work Authorization: U.S. Citizen or Green Card
The A.C. Coy Company is currently hiring for a help desk/IT Support Technician.
Responsibilities:
troubleshoot tickets
work closely with the escalation team and project managers to resolve tickets
must be detailed oriented
Qualifications:
Minimum Requirements:
Associates degree in business, MIS or IT preferred; HS diploma with equivalent experience required
2-3 years’ experience as a help desk/IT Support technician
Demonstrated experience in client support and direct client communications
Ability to establish and maintain positive customer service
Excellent time management and organizational skills
Strong written and verbal communication abilities
Ability to work independently and collaboratively within a team