IT Support Specialist

Pivotal Solutions

  • Omaha, Nebraska
  • 7 days ago

    Highlights

    o Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment. o Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organization.

    Numbers & Facts

    LocationOmaha, Nebraska
    Websitewww.pivotalhire.com

    Description

    General Description

    o Monitor daily operations, including server, hardware, software and enterprise systems

    o Evaluate current applications and make recommendations for improvement, as needed

    o Configure user devices and system access

    o Administration of and for Microsoft Dynamics 365 ERP system

    o Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organization

    o Stay up to date on technology advancements

    o Perform quality work within deadlines with or without direct supervisor

    o Work independently while understanding the necessity for community and coordinating work efforts with other employees and organizations

    o Train employees on use of many different types of software

    o Write required Standard Operating Procedures (SOPs) for computer operations

    o Complete monthly Preventive Maintenance tasks for specified machines

    o Manage IT assets and inventory system

    o Collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.)

    Further responsibilities and duties as deemed necessary.

    Work Experience & Education Requirements

    o Excellent analytical and problem-solving skills.

    o Experience with Dynamics 365 (preferred).

    o Proficient in MS Suite of products including Office365, Server, and Exchange.

    o Strong verbal/written communication skills.

    o Attention to detail.

    o Positive attitude, good judgment, and excellent time management skills.

    o Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment.