IT Support Specialist

We are looking for an IT Support Specialist to provide onsite technical support, troubleshoot IT issues, and help maintain day-to-day technology operations. What You’ll Do Provide Tier 1 and Tier 2 technical support for hardware, software, mobile devices, and printers.

We are looking for an IT Support Specialist to provide onsite technical support, troubleshoot IT issues, and help maintain day-to-day technology operations.
What You’ll Do

• Provide Tier 1 and Tier 2 technical support for hardware, software, mobile devices, and printers.
• Serve as primary onsite IT contact for employee onboarding and high-priority support needs.
• Troubleshoot network, system, and infrastructure-related issues.
• Maintain IT asset inventory and coordinate hardware purchases and replacements.
• Support cybersecurity initiatives including MFA, password management, and endpoint security.
• Ensure compliance with corporate IT standards and assist with audits.
• Document issues and route tickets to appropriate support teams.

Qualifications

• Experience providing hands-on IT support in a corporate environment.
• Strong troubleshooting skills across hardware, software, and network issues.
• Knowledge of IT asset management and support processes.
• Familiarity with cybersecurity best practices and endpoint support.
• Strong communication and customer service skills.