PROLIM Global Corporation (www.prolim.com) is currently seeking IT Support Specialist - Mobile Device Management (Intune) for location Phoenix, Arizona, United States for one of our Top clients.
Job Description:
- Responding to helpdesk tickets in a large enterprise environment
- Will procure and issue mobile phones to employees.
- Supporting and troubleshooting cellular devices, tablets, and laptops.
- Enroll each mobile device into an MDM solution.
- Support large conference room Audio/Visual equipment.
- Mobile device support including working understanding of mobile device managementtools.
- Perform audits related to mobile devices such as no usage, hardware inventory, etc.
- Participate in afterhours/weekends on call rotation
JOB REQUIREMENTS
- Experience providing technical support to end users in a fast-paced environment.
- One year of Active Directory experience
- Mobile device support knowledge.
- Experience with Remedy helpdesk software
- Experience with Microsoft Intune
- Experience providing technical support for mobile applications in a network environment.
- Experience with backup/restore software such as Samsung Smart Switch, iTunes, etc.
- Solid troubleshooting skills in desktop computer hardware and software.
- Experience creating and improving technical documentation; documenting the systems specifications and design.
- Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations.
- The successful candidate must pass a Federal background check.
- Only the highest qualified will candidates will be considered.
- Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel.
- Candidate should be able to safely lift 50 pounds.
- Must possess and maintain a valid Arizona driver's license with a clean record.
Apply online for immediate consideration, please send your updated resume, and contact info via email praful.salunkey@prolim.com
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.