IT Support Specialist

 For Validation services in the Manufacturing Operations and Business Process area

WHAT MAKES YOU A FIT: 

The Technical Part:

• BS in Computer Science, Computer Engineering, Electrical Engineering, or Information Technology and 5+ years of IT experience in pharmaceutical manufacturing operations.
• Bilingual: English and Spanish (verbal/ written)
• Shift: Administrative and according to business needs. 
  • 8:00 AM - 5:00 PM
• Experience in:
  • Ticketing/ITSM Tools 
  • User account administration - enablement/disablement, password resets and changes.
  • GMP environment 

The Personality Part:    

• If you have a commitment to serving customers with high-quality research and products, to embracing a diverse work culture, and even to the environment, you might just be what we’re looking for!

AS A PIECE OF FITS, YOU WILL: (The day-to-day on the job)

• Provide IT expertise support to process equipment and process automation systems for manufacturing operations, and to business process teams during process integration.
• Enhance, develop and support Manufacturing Execution System (MES) applications, including user requirements, specifications, protocols and validation execution for manufacturing systems applications.
• Perform process analysis and recommend improvements, including assessment, recommendation, validation and implementation of process automation systems.
• Participate proactively as a team member on implementation projects for new integrated business applications and automation processes, providing consulting advice in the use and management of technology.
• Provide support in collaboration with the automation group for installation, configuration, troubleshooting, prototyping and maintenance of computerized systems.
• Provide continuous support and training to users to ensure proper use of software applications, following established operational procedures.
• Support Site Automation and Manufacturing teams in evaluating workload and capacity of computer systems to determine feasibility for expanding, upgrading or enhancing computer operations.
• Review and test computer programs to ensure they meet manufacturer-recommended requirements for hardware and software at the personal computer and/or host computer system level.
• Determine criticality of component loss, prioritize the importance of components, and write recommendations for recovering losses using applicable backup/restore procedures.
• Provide project status updates against project plans and perform best efforts to achieve project milestones within pre-established due dates.

BEING A FITS PIECE COMES WITH PERKS:

• One of these is the excellent, unmatched, never-before-seen customer service of our team (trust us, you’ll be amazed). However, that’s not all we have to offer. Talk with us to find out! 

WHO WE ARE:

We are a Service Provider company different from the rest. We pride ourselves in how we treat the most important piece of our company's puzzle: you! We integrate Engineering, Construction, Maintenance, Utilities and Specialized Technical services across the Island (and in the US as well!). Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent. We're FITS! 

Are you the Next Piece?

Powered by JazzHR