IT Support Specialist

Title: IT Support Specialist

Type: Direct Hire

Location: Onsite -Gilbert, AZ

Pay: $65,000-75,000

Position Overview

We are seeking a customer-focused IT Support Specialist to provide hands-on technical support for end users across a growing organization. This role will be responsible for supporting hardware, software, mobile devices, and business applications while ensuring employees receive timely and effective technical assistance. The ideal candidate enjoys troubleshooting technology issues, working directly with users, and helping maintain a reliable IT environment.

Key Responsibilities

• Provide technical support for desktops, laptops, mobile devices, and business applications.
• Respond to IT support requests submitted by phone, email, or in person.
• Diagnose and resolve hardware, software, and peripheral issues.
• Install, configure, update, and maintain workstation hardware and software.
• Deploy and set up computers, monitors, printers, and related equipment.
• Maintain accurate hardware inventory and asset records.
• Support printers, copiers, fax machines, and multifunction devices.