This role supports operational IT services, security tools, and cross-platform integrations across municipal departments. Required Certifications & Platform Experience: Certifications are preferred, strong platform experience required.
Numbers & Facts
Location
Port Chester, NY
Description
IT SUPPORT SERVICES SPECIALIST Location: Port Chester, NY 10573 Duration: 12+ Months
This role supports operational IT services, security tools, and cross-platform integrations across municipal departments.
Responsibilities:
Manage ITSM tools (ServiceDesk Plus)
Support endpoint security platforms
Administer MFA systems
Support surveillance systems (Genetec, cameras)
Maintain documentation and compliance records
Assist with system integrations
Required Skills:
IT service management tools
Security tools (EDR/XDR)
Identity and access tools
Strong troubleshooting skills
Required Certifications & Platform Experience:
Certifications are preferred, strong platform experience required.