IT support (laboratory)

Trispoke managed services

  • Seattle, WA
  • 3 days ago

    Highlights

    LabComputingAnalyst #LaboratoryIT #LabIT #ITSupport #DesktopSupport #WindowsAdministration #SystemsAnalyst #LaboratorySystems #ScientificInstrumentation #LifeSciences #BiotechJobs #PharmaJobs #GxP #FDACompliance #ISO #SystemValidation #ComputerSystemsValidation #TechnicalSupport #ITJobs #SeattleJobs #SeattleTech #LabITJobs #LifeScienceJobs #Hiring #NowHiring. The ideal candidate will have experience supporting Windows-based systems, laboratory computing environments, scientific instrumentation, instrument-controlled software, networking, and desktop hardware.

    Numbers & Facts

    LocationSeattle, WA

    Description

    Job Title: Lab Computing Analyst

    Location: Seattle, WA

    Work Arrangement: 100% Onsite

    Industry: Life Sciences / Laboratory IT

    Job Description

    We are seeking a Lab Computing Analyst to provide technical IT support within a laboratory environment. The ideal candidate will have experience supporting Windows-based systems, laboratory computing environments, scientific instrumentation, instrument-controlled software, networking, and desktop hardware.

    This role will work closely with laboratory users, instrument vendors, and infrastructure teams to maintain reliable and compliant lab IT environments.

    Key Responsibilities

    - Implement, monitor, and provide technical support for laboratory IT environments integrated with scientific instrumentation.

    - Configure and support Windows-based computers, operating systems, desktop hardware, peripherals, and applications.

    - Support instrument-controlled software and troubleshoot instrument-related computer issues.

    - Perform computer imaging, system upgrades, software installations, and hardware troubleshooting.

    - Manage equipment onboarding, relocation, retirement, and inventory.

    - Administer Windows security, including user/group permissions, file/folder permissions, Group Policy, and local security policies.

    - Troubleshoot networking and connectivity issues involving laboratory systems and instrumentation.

    - Act as the primary technical support contact for instrument vendors.

    - Partner with client infrastructure teams to escalate and resolve complex technical issues.

    - Support system validation, change management, upgrades, and implementation activities.

    - Maintain accurate physical inventory of laboratory equipment, PCs, software, and related assets.

    - Ensure laboratory systems comply with applicable corporate IT, security, quality, and compliance requirements.

    - Provide technical support for software and hardware-related inquiries.

    - Prepare weekly engineering/service reports and participate in client meetings.

    - Support laboratory and enterprise IT initiatives as required.

    - Maintain required training and compliance related to health, safety, security, environmental, and operational requirements.

    Required Qualifications

    - Bachelor's degree with 2+ years of technical experience, OR

    - Associate's degree with 3+ years of technical experience, OR

    - High school diploma/equivalent with 5+ years of technical experience.

    - Strong experience with Windows operating systems and desktop support.

    - Ability to troubleshoot complex hardware, software, networking, and connectivity issues.

    - Strong customer service, communication, and problem-solving skills.

    - Ability to manage multiple priorities and projects within established timelines.

    - Comfortable working in a laboratory/controlled environment and following PPE and safety requirements.

    Preferred Qualifications

    - Experience supporting scientific/laboratory instrumentation.

    - Experience in a Life Sciences, Pharmaceutical, Biotechnology, or Laboratory environment.

    - Experience with GxP, FDA, ISO, or other regulated environments.

    - Experience working in a validated/computerized systems environment.

    - Knowledge of Microsoft Office, networking, remote computing, backup systems, and Windows security.

    - Experience with system validation, change control, and compliance documentation.

    - Experience working directly with instrument vendors and laboratory users.

    #LabComputingAnalyst #LaboratoryIT #LabIT #ITSupport #DesktopSupport #WindowsAdministration #SystemsAnalyst #LaboratorySystems #ScientificInstrumentation #LifeSciences #BiotechJobs #PharmaJobs #GxP #FDACompliance #ISO #SystemValidation #ComputerSystemsValidation #TechnicalSupport #ITJobs #SeattleJobs #SeattleTech #LabITJobs #LifeScienceJobs #Hiring #NowHiring

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