IT Support Engineer

Ariat International Inc

  • haslet, TX
  • 3 days ago
  • $35 Per Hour

Highlights

In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. The IT Support Engineer provides day-to-day technical support for employees across corporate offices, distribution centers, retail stores, and remote locations.

Numbers & Facts

Locationhaslet, TX

Description

Career Opportunities: IT Support Engineer (8077)

Requisition ID 8077 - Posted 08/06/2026 - Information Technology - Full Time - United States - Hybrid - Texas - Haslet

Job Description Print Preview

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About the Role

The IT Support Engineer provides day-to-day technical support for employees across corporate offices, distribution centers, retail stores, and remote locations. This role is responsible for deploying, maintaining, and troubleshooting endpoint devices, business applications, and core IT services while delivering a high level of customer support. The position works closely with other IT teams to help ensure technology is reliable, secure, and supports business operations.

You'll Make a Difference By

  • Providing technical support for Windows and macOS computers, mobile devices, printers, peripherals, conference room technology, and business applications.
  • Deploying, configuring, and supporting laptops, desktops, and mobile devices using Microsoft Intune and Windows Autopilot.
  • Supporting Microsoft 365 services, including Entra ID, Exchange Online, Teams, OneDrive, and SharePoint.
  • Troubleshooting hardware, software, authentication, networking, VPN, wireless connectivity, printing, and endpoint security issues.
  • Escalating complex issues to Infrastructure, Security, Networking, or Applications teams as needed.
  • Provisioning and deprovisioning user accounts, devices, software, and system access in accordance with company policies.
  • Supporting retail technology, including POS systems, iPads, scanners, payment devices, printers, and store networking equipment.
  • Assisting with conference room technology, Zoom Rooms, and audiovisual equipment.
  • Maintaining hardware inventory, asset records, and technical documentation.
  • Participating in hardware refreshes, office moves, new store openings, and other IT deployment projects.
  • Coordinating hardware repairs and vendor support activities.
  • Following IT service management processes for incidents, requests, and changes.
  • Participating in an on-call rotation and providing after-hours support as required.
  • Performing other IT support duties as assigned.

About You

  • Strong passion for technology and continuous learning.
  • Some experience providing IT support in a Windows and macOS environment.
  • Experience supporting Microsoft 365, including Entra ID, Exchange Online, Teams, and OneDrive.
  • Experience deploying and troubleshooting laptops, desktops, and mobile devices.
  • Basic understanding of networking concepts, including DNS, DHCP, VPN, and wireless connectivity.
  • Experience using an IT ticketing system and maintaining hardware asset records.
  • Strong troubleshooting, customer service, and communication skills.
  • Ability to prioritize multiple tasks and work effectively in a fast-paced environment.

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The hourly range for this position is $35.00 per hour.

The compensation is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

This contract position may be eligible for select benefits through the payrolling agency. Benefits may include medical, dental, and vision insurance options and 401k.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email human.resources@ariat.com.

Please see our Employment Candidate Privacy Policy at www.ariat.com/careers to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

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About the Role

The IT Support Engineer provides day-to-day technical support for employees across corporate offices, distribution centers, retail stores, and remote locations. This role is responsible for deploying, maintaining, and troubleshooting endpoint devices, business applications, and core IT services while delivering a high level of customer support. The position works closely with other IT teams to help ensure technology is reliable, secure, and supports business operations.

You'll Make a Difference By

  • Providing technical support for Windows and macOS computers, mobile devices, printers, peripherals, conference room technology, and business applications.
  • Deploying, configuring, and supporting laptops, desktops, and mobile devices using Microsoft Intune and Windows Autopilot.
  • Supporting Microsoft 365 services, including Entra ID, Exchange Online, Teams, OneDrive, and SharePoint.
  • Troubleshooting hardware, software, authentication, networking, VPN, wireless connectivity, printing, and endpoint security issues.
  • Escalating complex issues to Infrastructure, Security, Networking, or Applications teams as needed.
  • Provisioning and deprovisioning user accounts, devices, software, and system access in accordance with company policies.
  • Supporting retail technology, including POS systems, iPads, scanners, payment devices, printers, and store networking equipment.
  • Assisting with conference room technology, Zoom Rooms, and audiovisual equipment.
  • Maintaining hardware inventory, asset records, and technical documentation.
  • Participating in hardware refreshes, office moves, new store openings, and other IT deployment projects.
  • Coordinating hardware repairs and vendor support activities.
  • Following IT service management processes for incidents, requests, and changes.
  • Participating in an on-call rotation and providing after-hours support as required.
  • Performing other IT support duties as assigned.

About You

  • Strong passion for technology and continuous learning.
  • Some experience providing IT support in a Windows and macOS environment.
  • Experience supporting Microsoft 365, including Entra ID, Exchange Online, Teams, and OneDrive.
  • Experience deploying and troubleshooting laptops, desktops, and mobile devices.
  • Basic understanding of networking concepts, including DNS, DHCP, VPN, and wireless connectivity.
  • Experience using an IT ticketing system and maintaining hardware asset records.
  • Strong troubleshooting, customer service, and communication skills.
  • Ability to prioritize multiple tasks and work effectively in a fast-paced environment.

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The hourly range for this position is $35.00 per hour.

The compensation is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

This contract position may be eligible for select benefits through the payrolling agency. Benefits may include medical, dental, and vision insurance options and 401k.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email human.resources@ariat.com.

Please see our Employment Candidate Privacy Policy at www.ariat.com/careers to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

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