TAT Technologies ("TAT") is a fast-growing, profitable provider of aerospace thermal management, power and actuation products, and repair services. Established in 1969, TAT serves as a global partner to leading aerospace companies, delivering innovative solutions across commercial, defense, OEM, and MRO markets. With employees and operations in the U.S. and Israel, TAT is recognized for its flexibility, technical expertise, and commitment to customer success.
We are seeking an IT Support & Cybersecurity Specialist to provide day-to-day technical support for employees while helping maintain the organization's cybersecurity programs and compliance initiatives. This position will serve as the primary IT resource for local users, resolving technical issues, deploying equipment, supporting Microsoft 365, and assisting with cybersecurity controls, user awareness, and compliance activities.
The ideal candidate enjoys helping people solve technology challenges while maintaining a strong focus on security, system reliability, and continuous improvement.
This role sits on site in Greensboro, NC.
Responsibilities
IT Help Desk & User Support
- Serve as the primary point of contact for employee IT support requests.
- Troubleshoot and resolve hardware, software, printer, network, and access-related issues.
- Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
- Support Microsoft 365 applications, Teams, Outlook, and SharePoint.
- Create, modify, and disable user accounts and permissions.
- Install software and perform operating system updates.
- Support conference room technology and virtual meeting platforms.
- Maintain IT inventory, asset records, and documentation.
- Escalate complex technical issues to corporate IT or outside vendors when appropriate.
- Provide outstanding customer service and timely resolution of support requests.
Cybersecurity & Compliance Support
- Assist with implementation and maintenance of cybersecurity policies and procedures.
- Support CMMC, NIST 800-171, and ITAR-related compliance initiatives.
- Monitor security alerts and assist with incident response activities.
- Support endpoint protection, multi-factor authentication, and user access controls.
- Participate in vulnerability management and remediation efforts.
- Conduct employee cybersecurity awareness training and communications.
- Assist with cybersecurity audits, assessments, and documentation.
- Help maintain secure system configurations and best practices across the site.
- Partner with corporate IT to support security projects and initiatives.