Highlights
General Overview: The IT Support Coordinator will be responsible for managing user support requests, network troubleshooting and changes, device repair, upgrade and provisioning, remote device management and patch management. An IT Support Coordinator must be ready to learn, excited to help others, and ready to use critical thinking to solve complex problems.
Numbers & Facts
| Location | Lakeland, FL |
| Industry | Financial Services |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1962 |
| Website | http://www.kforce.com/ |
Description
Kforce has a client that is seeking an IT Support Coordinator in Lakeland, FL.
General Overview: The IT Support Coordinator will be responsible for managing user support requests, network troubleshooting and changes, device repair, upgrade and provisioning, remote device management and patch management. An IT Support Coordinator must be ready to learn, excited to help others, and ready to use critical thinking to solve complex problems.
Key Responsibilities:
- Install and configure software and computer systems
- Troubleshoot and resolve issues with software or hardware
- Walk colleagues or clients through steps to help them resolve their technical problems
- Support the implementation of new solutions or applications
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Any other task or duty as assigned or required
- May perform other additional duties and responsibilities as assigned
About Company
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.