IT SUPPORT ANALYST

We are seeking a highly motivated and experienced IT Support Analyst to join our growing team. The ideal candidate will have a strong background in IT support and possess excellent problem-solving skills. As an IT Support Analyst, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities:

- Provide technical support to employees for hardware, software, and network related issues

- Troubleshoot and resolve problems related to computer systems, software, and hardware

- Install, configure, and maintain computer systems and software applications

- Monitor and maintain the company's network and servers

- Perform routine maintenance and updates on computer systems and software

- Create and maintain documentation for IT systems and processes

- Manage user accounts and permissions

- Assist with the implementation of new technology and systems

- Stay up-to-date with the latest technology trends and advancements

- Collaborate with other IT team members to resolve complex issues

- Provide training and support to employees on new technology and systems

- Ensure data security and backup procedures are in place and functioning properly

- Assist with IT-related projects and initiatives as needed

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field

- Strong knowledge of computer hardware, software, and networking

- Experience with Windows and Mac operating systems

- Experience with Active Directory, Exchange, and Office 365

- Excellent problem-solving skills and attention to detail

- Ability to work independently and in a team environment

- Strong communication and interpersonal skills

- Ability to prioritize and manage multiple tasks simultaneously

- Experience in the healthcare industry is a plus

Benefits:

- Competitive salary

- Comprehensive health benefits package

- Paid time off and holidays

- Professional development opportunities

- Collaborative and supportive work environment