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IT Support Analyst

Flare energy services

  • Los Angeles, California
  • 9 days ago

    Highlights

    Key responsibilities include responding to support requests via phone, email, and in-person, diagnosing and resolving technical problems, maintaining documentation of support activities, and assisting with the setup and configuration of new equipment. The ideal candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems.

    Numbers & Facts

    LocationLos Angeles, California
    IndustryEnergy and Utilities
    Company Size100 to 499 employees
    Websitehttp://www.flareenergyservices.com

    Description

    We are seeking a motivated IT Support Analyst to join our team. The ideal candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. Key responsibilities include responding to support requests via phone, email, and in-person, diagnosing and resolving technical problems, maintaining documentation of support activities, and assisting with the setup and configuration of new equipment. The role requires a strong understanding of computer systems, networks, and applications, as well as excellent communication and customer service skills. The candidate should be proactive in identifying areas for improvement and contributing to the overall efficiency of IT operations. Experience with ticketing systems and familiarity with ITIL best practices is a plus.

    About Company

    Welcome to Flare Energy Services

    Over 25 years of Well-Testing Expertise

    Flare Energy Services, Inc. is a regional leader providing well testing and all types of initial and secondary flowback services to the oil and gas industry. We offer real-time, onsite production testing, monitoring and on-line reporting services that enable our clients to monitor their well production around the clock, seven days a week.

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