IT Sr Automation Engineer

Mindlance

  • Boston, MA
  • 1 day ago
  • Remote

    Highlights

    Serve as the primary technical owner for production automation stability — proactively monitoring, triaging, and resolving incidents to maintain zero-defect delivery posture across all live bots. Integrate LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) and AI-native patterns — including RAG pipelines, function calling, and streaming interfaces — into automation and operational tooling where applicable.

    Numbers & Facts

    LocationBoston, MA (
    Remote
    )

    Description

    Manager Intake Call Notes:
    · Location: Remote, EST required

    CORE RESPONSIBILITIES
    Analyze, design, develop, and deploy end-to-end automation solutions with a strong emphasis on business value, cost savings, and operational efficiency across the investment workflows.
    Serve as the primary technical owner for production automation stability — proactively monitoring, triaging, and resolving incidents to maintain zero-defect delivery posture across all live bots.
    Evaluate automation requests and emerging AI capabilities (including LLM agents and agentic frameworks) to determine the optimal solution approach — knowing when RPA, AI, or a hybrid model is the right fit.
    Build and maintain React-based front-end interfaces that surface automation outputs, operational dashboards, and AI-powered workflow tools for business users and stakeholders.
    Integrate LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) and AI-native patterns — including RAG pipelines, function calling, and streaming interfaces — into automation and operational tooling where applicable.
    Collaborate with the Product Owner during PI planning and sprint ceremonies to translate business requirements into well-scoped, deliverable automation epics and user stories.
    Partner with business units to gather requirements, assess automation opportunities, and design workflows that meet each team's operational and regulatory needs.
    Document automation architecture, design decisions, and process flows using Arc42 or equivalent frameworks to ensure maintainability and knowledge continuity.
    Provide technical mentorship to junior and mid-level engineers on the squad, establishing code quality standards, review practices, and AI integration patterns.
    Support the evaluation and adoption of emerging automation and AI tooling — including UiPath Autopilot, Agentic workflow frameworks, and Snowflake-integrated data pipelines.
    Act as a liaison and represent automation capabilities and interests when interacting and collaborating with Intelligent Automation teams across the enterprise.

    QUALIFICATIONS
    Qualification
    Detail
    Level
    UiPath Development
    Production-level RPA design and delivery; UiPath certifications preferred (UiARD or equivalent)
    Required
    React / Frontend Engineering
    React 18+, TypeScript, component architecture, integration with REST/API backends
    Required
    EST Time Zone Availability
    Must be fully available for core EST business hours and sprint/PI ceremonies
    Required
    Automation Analysis & Design
    Process assessment, ROI/cost-saving analysis, solution design, and implementation planning
    Required
    Production Operations
    Monitoring, incident triage, root cause analysis, and remediation of live automation environments
    Required
    AI / LLM Integration
    Hands-on experience with OpenAI, Azure OpenAI, or Anthropic APIs; RAG pipelines, function calling, streaming UX patterns
    Required
    Agile / SAFe Delivery
    Active participation in PI planning, sprint ceremonies, and backlog refinement; Jira proficiency
    Required
    Regulated Industry Experience
    Prior work in financial services, healthcare, or other regulated environments preferred
    Preferred
    Snowflake
    Data querying, pipeline integration, and analytics workflows
    Preferred
    ServiceNow / Salesforce
    Workflow configuration, API integration, or administration experience
    Preferred
    Python / C#
    Scripting and custom component development within automation pipelines
    Preferred
    Technical Documentation
    Arc42, design specs, API contracts, and operational runbooks
    Preferred
    TECHNICAL SKILLS SUMMARY
    MUST HAVE
    UiPath
    React
    TypeScript
    LLM / AI APIs
    RPA Architecture
    REST APIs
    Github Actions / CI-CD
    Jira
    STRONG ADVANTAGE
    Snowflake
    Python
    C#
    Power BI
    SharePoint
    RAG Pipelines
    Azure OpenAI
    SAFe Agile

    WHAT WE'RE REALLY LOOKING FOR
    Sound architectural judgment. You understand both RPA and AI deeply enough to make principled decisions about when each is the right tool — and when neither is. You can push back with data and propose alternatives.
    Production ownership mentality. You don't consider a bot "done" at deployment. You monitor it, catch failures before users do, and drive long-term stability as seriously as new delivery.
    Business-first automation thinking. You measure success in hours saved, error rates eliminated, and cost avoided — not lines of code written. You partner with business stakeholders to size and validate impact.
    AI-native engineering curiosity. You're actively exploring where LLM agents, RAG, and agentic frameworks fit into automation pipelines — and you're excited to help get there responsibly.
    Clear, cross-functional communication. You can translate technical tradeoffs into plain language for business stakeholders, compliance teams, and leadership — and write documentation that outlasts your tenure.

    EEO:
    “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

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