IT Specialist

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IT Specialist

Legislative Branch

Government Accountability Office

Information Systems and Technology Services (ISTS)

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

This position is located in the Government Accountability Office, Information Systems and Technology Services, (Information Security Division, Digital & Cloud Division or Enterprise Infrastructure Division). You will serve as an IT Specialist (IT Senior Engineer) and will be responsible for IT engineering for a specific technology such as identity management, Cloud, infrastructure, or an application through collaborating with other ISTS functions and teams and other GAO organizational units.

Learn more about this agency

Summary

This position is located in the Government Accountability Office, Information Systems and Technology Services, (Information Security Division, Digital & Cloud Division or Enterprise Infrastructure Division). You will serve as an IT Specialist (IT Senior Engineer) and will be responsible for IT engineering for a specific technology such as identity management, Cloud, infrastructure, or an application through collaborating with other ISTS functions and teams and other GAO organizational units.

Learn more about this agency

Overview

Help

Accepting applications

Location

2 vacancies in the following location:

Washington, DC

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $144,172 - $197,200 per year Pay scale & grade

PT 4

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number ISTS-26-IMP-13053253 Control number 884130000

This job is open to

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Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Internal to current permanent GAO employees

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Duties

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As a IT Specialist, PT-2210-4, your typical work assignments may include the following:

• Designs, installs, maintains, and supports the organizations systems, applications and networks including analyzing system requirements and ensuring that systems will be securely integrated into the GAO environment.
• Develops and maintains transition plans, roadmaps, and other documentation for system/initiative changes from current to target architectures.
• Leverages Agile and SAFe practices to lead documentation and prioritization of system requirements, development of system designs, development of transition/sequencing plans, development and execution of detailed quality assurance plans, and development of system security plans and privacy impact assessments.
• Coordinates and collaborates across the organization in areas that include integrated assessment, service design, change management, transition readiness, quality assurance, operational readiness, and customer support processes.
• Defines and monitors achievement of performance measures by developing outcome-oriented performance measures to assess the impact of implemented process and system improvements.
• Develops and presents business cases and participates in technical design sessions and working groups as part of GAO and ISTS IT governance and IT investment processes.

Requirements

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Conditions of employment

You must meet all qualification requirements before the announcement closes.

1. You must be a U.S. citizen.

2. You may be required to submit a financial disclosure statement.

3. You must be suitable for federal employment.

4. Registered for Selective Service, if applicable. (www.sss.gov).

5. Completion of a probationary period may be required.

Qualifications

You may qualify at the PT - 4 band level, if you fulfill the following qualification requirement:

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience:

In addition to the competencies above, applicants at the PT - 4 position must have one year (52 weeks) of specialized experience at the next lower band MS-I, PT-III; CS-III; PE-IIB, or GS-14 grade level (or equivalent) in the Federal Service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position.

Specialized experience is defined as: planning and executing all phases of IT Cloud, infrastructure, or an application utilizing agile and traditional methodologies. Developing system designs for an office. Developing system security plans to execute quality assurance plans and privacy impact assessments.

Additional information

Update your resume so it meets new resume requirements.

Starting on September 27, 2025, federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job.

What is required in the resume?

Resumes submitted for federal jobs are required to have:

• Contact Information-your name and the best way to contact you.
• Relevant work experience-Job experience should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how your previous work experience relates to and helps you meet the required qualifications in the GAO job announcement to which you are applying.
• Education, certifications or licensures-If the job announcement requires any education, certifications or licensures, make sure you include the required information on the resume.

For more information on the how to check the resume for the new 2-page requirement, please go to the Help Center or click the link : USAJOBS Help Center - Update your resume now so it meets new resume requirements

This is not a bargaining unit position.

OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.

Travel and relocation expenses will not be paid for by the GAO.

REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email ReasonableAccommodations@gao.gov.The U.S. Government Accountability Offices policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. Government Accountability Offices policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. This position may require completion of a probationary period.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Technical Competency
• Problem Solving
• Attention to Detail
• Information Technology Program Management
• Customer Service
• Oral Communication

To preview the assessment questions, click here https://apply.usastaffing.gov/ViewQuestionnaire/13053253

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

You must provide a complete application package which includes:

• Resume: must be created using the USAJOBS resume builder and show relevant work experience.
• Current GAO employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent) showing tenure, type of service (competitive/excepted), as well as the highest grade/band held. The SF-50 must show that you are currently a GAO employee.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online, please contact Sherianne Moore at MooreSI@gao.gov by 4 p.m. on the closing date of the announcement.

For technical issue with USAJOBS: Please refer to the USAJOBS help page.

Agency contact information

Sherianne Moore

Email MooreSI@gao.gov Address Government Accountability Office

Human Capital Office

441 G Street NW

Washington, DC 20548

US

Next steps

After the closing date of this announcement, GAOs Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.

If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

You must provide a complete application package which includes:

• Resume: must be created using the USAJOBS resume builder and show relevant work experience.
• Current GAO employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent) showing tenure, type of service (competitive/excepted), as well as the highest grade/band held. The SF-50 must show that you are currently a GAO employee.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online, please contact Sherianne Moore at MooreSI@gao.gov by 4 p.m. on the closing date of the announcement.

For technical issue with USAJOBS: Please refer to the USAJOBS help page.

Expand Hide how to apply

Agency contact information

Sherianne Moore

Email MooreSI@gao.gov Address Government Accountability Office

Human Capital Office

441 G Street NW

Washington, DC 20548

US

Next steps

After the closing date of this announcement, GAOs Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.

If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Government Accountability Office

GAOs work is designed to address four common goals:

• to help Congress address current and emerging challenges to the well-being and financial security of the American people;
• to help Congress to respond to changing security threats and the challenges of global interdependence;
• to help transform the Federal government to address national challenges; and
• to maximize the value of GAO by enabling quality, timely service to Congress and by being a leading practices Federal agency.

Per OPM, this vacancy has been extended for an additional 2 days due to a system outage.

Agency contact information

Sherianne Moore

Email MooreSI@gao.gov Address Government Accountability Office

Human Capital Office

441 G Street NW

Washington, DC 20548

US

Visit our careers page

Learn more about what its like to work at Government Accountability Office, what the agency does, and about the types of careers this agency offers.

https://www.gao.gov/about

Summary

This position is located in the Government Accountability Office, Information Systems and Technology Services, (Information Security Division, Digital & Cloud Division or Enterprise Infrastructure Division). You will serve as an IT Specialist (IT Senior Engineer) and will be responsible for IT engineering for a specific technology such as identity management, Cloud, infrastructure, or an application through collaborating with other ISTS functions and teams and other GAO organizational units.

Learn more about this agency

Overview

Help

Accepting applications

Location

2 vacancies in the following location:

Washington, DC

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $144,172 - $197,200 per year Pay scale & grade

PT 4

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number ISTS-26-IMP-13053253 Control number 884130000

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