Award 23158
Form 1: Task Order Request Form
Revised 07/30/2024
Is this a Project/Program specific Position?
If YES, list the Project/Program Name:
Yes
Unemployment Insurance System Improvement Modernization (UISIM)
HBITS Post Go-Live
Provide a short description of the Position:
This position provides senior-level operating system administration for the New York State Department of Labor's hybrid computing environment, spanning Windows, Linux, and Kubernetes platforms hosted both on-premises and in the cloud. The position supports the systems administration and platform management architecture that sustains the UISIM system following go-live, and is responsible for technical administration, operational support, and sustained high availability across all layers of that hybrid infrastructure. The position resides within the ITS Office of the CTO, CPEO Site Reliability Engineering organization and works in coordination with State staff who support these platforms.
Provide a list of the day-to-day tasks to be performed by the Selected Candidate:
- Perform hands-on administration of Windows Server and Linux operating systems across on-premises, virtualized, and cloud-hosted environments, including installation, configuration, patching, hardening, and version upgrades.
- Administer enterprise virtualization and hypervisor platforms, including host configuration, virtual machine provisioning, and storage, network, and resource assignment.
- Administer Kubernetes clusters supporting UISIM workloads through node provisioning, component upgrades, and container platform troubleshooting.
- Configure and review privileged and administrative access controls, coordinate elevated account requests with Agency database and security staff, apply security baselines, and remediate vulnerability scan findings.
- Monitor system capacity, performance, and availability using Agency tools, tune resources, and troubleshoot and resolve incidents and service requests during scheduled work hours.
- Implement and validate high-availability configurations (clustering, failover, replication, backup/restore testing), write and maintain automation and configuration management scripts, and execute change requests within approved change windows.
- Document root causes and corrective actions, while maintaining comprehensive technical documentation including system diagrams, operational procedures, and configuration records.
- Support State technical staff through guidance and knowledge transfer as directed by the State Project Manager, and participate in recurring status meetings to report progress, risks, and issues to State supervisory staff.
Is this a new or existing Position(s)?
New
Is this a Full or Part-Time Position?
Full-Time
What are the daily work hours?
7:00 6:00 M-F (Starting time is negotiable) 8 1/2 hr days including 1/2 hr unpaid lunch
Is telecommuting allowed for this position?
Yes
50%
What is the format of the Candidate interview?
In-person
What type of software is typically used by the Agency?
The Agency typically utilizes enterprise Windows and Linux operating systems, Kubernetes container platforms, virtualization hypervisors, IT automation and monitoring software, and custom core applications such as UISIM.
What type of hardware is typically used by the Agency?
Desktop, Laptop
Position Mandatory Qualification (Per Attachment 7, Section 1.2.4)
Position Job Title:
IT Specialist
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Position Skill Level:
Senior
60 - 84 months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.
Position Requested Qualifications (Per Attachment 7, Section 1.2.5)
- 84 months of experience administering Windows Server operating systems in an enterprise
- 84 months of experience administering Linux server operating systems, such as Red Hat, Enterprise Linux, SUSE, or Ubuntu, in an enterprise environment, including installation, configuration, patching, and version upgrades.
- 60 months of experience administering Kubernetes or an equivalent container orchestration platform, including cluster provisioning, component upgrades, and troubleshooting.
- 72 months of experience administering server operating systems hosted in a public or private cloud environment, such as Microsoft Azure, Amazon Web Services, or Google Cloud Platform.
- 60 months of experience using enterprise monitoring and alerting tools to track server
- 72 months of experience administering enterprise virtualization or hypervisor platforms, such as VMware vSphere and ESXi, Microsoft Hyper-V, Proxmox VE, Nutanix AHV, or Red Hat OpenShift Virtualization, including host configuration, virtual machine provisioning, storage and network assignment, and resource management.
- 72 months of experience implementing and maintaining high availability configurations for server operating systems, including clustering, failover, replication, or backup and restore.
- 72 months of experience configuring and administering privileged and administrative access
- 60 months of experience using infrastructure automation or configuration management tooling, such as Ansible, Puppet, Chef, Terraform, PowerShell, or Bash, to provision or administer servers.
- 60 months of experience applying security baselines and remediating vulnerability scan
Required Documentation
- Re sume
- Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable)
- Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)