IT Specialist

The IT Specialist assists with the day-to-day technology operations by managing vendor coordination, employee technology setup, asset lifecycle management, issue resolution, and audit and examination support. Strong communication skills, with the ability to explain complex technical issues clearly to non-technical employees, leadership, and auditors.

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have an IT Specialist opportunity with a growing community bank. The IT Specialist assists with the day-to-day technology operations by managing vendor coordination, employee technology setup, asset lifecycle management, issue resolution, and audit and examination support.  This role is built for a high performer who is comfortable moving quickly in a high-growth, fast-paced environment. 

The IT Specialist isresponsible for the specific duties listed below.

Your specific duties will include:

• Act as the primary liaison for managed service providers (MSPs) and software vendors, tracking contracts, tickets, and deliverables through to resolution.
• Manage all employee technology needs, from onboarding (hardware, software, access setup) to offboarding, ensuring a seamless user experience.
• Maintain accurate inventories of hardware, software, and licenses, and proactively execute end-of-life replacement plans.
• Coordinate IT audits, risk assessments, and control activities (like patching, backups, and vulnerability remediation) in partnership with internal teams and vendors.
• Troubleshoot day-to-day tech issues, clearly communicate updates to non-technical staff, and implement tooling or process improvements to reduce manual work.

Required qualifications for the position include:

• Demonstrated experience in IT support, systems administration, technology operations, and vendor management.
• Strong working knowledge of Microsoft 365, identity and access management (IAM), endpoint administration, and fundamental network/security concepts.
• Excellent organizational and project management discipline for maintaining accurate inventories, timelines, and technical documentation.
• Strong communication skills, with the ability to explain complex technical issues clearly to non-technical employees, leadership, and auditors.

Preferred qualifications for the position include:

• 3+ years of IT operations experience in a bank or similarly regulated financial institution.
• Hands-on experience coordinating audits, regulatory exams, business continuity testing, and managed service providers.
• Familiarity with banking core systems, cybersecurity frameworks, and regulatory guidance.
• Relevant industry certifications (e.g., CompTIA A+/Network+/Security+, Microsoft, or ITIL).

Pay Rate Range: $80,000 - $90,000 for salaried positions

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

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