Job Title: IT Specialist Mid-Level Task ID: HBITS-08-14942 Position Duration: 30 Months Client: State of NY Agency: Office of Mental Health
Please call
(703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at
nysreqs@ilinksolutions.com
Description
Regularly maintain IT equipment including, but not limited to, digital displays, mobile devices (iPads, iPhones), clinical devices (Pyxis Med Dispensing), conference room equipment (Polycom), printers, laptop and desktop computers at OMH Central Office. Responsible for ensuring that computers and clinical hardware work efficiently and effectively, enabling employees to do their jobs without issue. Must independently troubleshoot issues that arise during device usage, and find solutions to common issues and author user guide documentation. Will assist the oversight of OMH device asset inventory and the procurement of new equipment if necessary.
Mandatory Qualifications| 1 | 36 months of experience supporting Apple (iOS) mobile devices |
| 2 | 36 months of experience with enterprise mobile device management (MDM) solutions |
| 3 | 12 months of experience with Omnissa Workspace One MDM |
| 4 | 12 months experience with asset inventory management |
| 5 | 12 months of experience writing help guides and how-to's |
| 6 | 12 months of experience training/guiding end users |
| 7 | Bachelors Degree |
| Required Documentation | " Re sume
" Copy of Candidate Identification
(i.e., Driver's License/Green Card/Visa and Passport if applicable)
" Any documents referenced in the above Requested Qualifications
(i.e., professional certifications, degrees, etc.) |
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