IT Specialist

MVP Consulting

  • 75 New Scotland Ave. Albany, NY
  • 4 days ago

    Highlights

    IT Coordinator to install and configure hardware and software, troubleshoot issues, and provide technical support. displays, mobile devices (iPads, iPhones), clinical devices (Pyxis Med.

    Numbers & Facts

    Location75 New Scotland Ave. Albany, NY

    Description

    HBITS: HBITS-08-14942

    Mid-Level, IT Specialist

    30 month contract

    Interview: Virtual Interview

    Work model: 50% telecommuting, 50% Office per week

    --- Project Description ---
    IT Coordinator to install and configure hardware and software,
    troubleshoot issues, and provide technical support.

    --- Day-to-Day Tasks ---
    1. Regularly maintain IT equipment including, but not limited to, digital
    displays, mobile devices (iPads, iPhones), clinical devices (Pyxis Med
    Dispensing), conference room equipment (Polycom), printers, laptop
    and desktop computers at OMH Central Office.
    2. Responsible for
    ensuring that computers and clinical hardware work efficiently and
    effectively, enabling employees to do their jobs without issue.
    3. Must
    independently troubleshoot issues that arise during device usage, and
    find solutions to common issues and author user guide documentation.
    4. Will assist the oversight of OMH device asset inventory and the
    procurement of new equipment if necessary.

    --- Required Qualifications ---
    " 36 months of experience supporting Apple (iOS) mobile devices
    " 36 months of experience with enterprise mobile device management (MDM)
    solutions
    " 12 months of experience with Omnissa Workspace One MDM
    " 12 months of experience writing help guides and how-to's
    " 12 months experience with asset inventory management
    " 12 months of experience training/guiding end users
    " Bachelors Degree

    MVP Consulting Plus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities during the application process.

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