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Job Type
Full-time
Description
IT Site Support Lead
St. Louis, MO
Join a Team That Loves What We Do
At The Gund Company, were more than an electrical insulation manufacturerwere a team of driven, collaborative problem-solvers who support each other and push for growth.
Our Values: Take Care of Each Other Take Care of the Customer Take Care of the Business
What Youll Do
As our IT Site Support Lead, youll take ownership of onsite IT support at our St. Louis manufacturing facility and Corporate HQ. Youll lead Tier-2 support, solve complex technical issues, and ensure smooth day-to-day operations.
You will:
- Lead and support onsite IT team members
- Act as the go-to escalation point for critical IT issues
- Troubleshoot advanced technical problems (devices, network, collaboration tools, plant tech)
- Partner with leadership to keep operations running smoothly
- Support executives and VIP users with professionalism and discretion
- Drive continuous improvement through trend analysis and problem-solving
What You Bring
- 3+ years of IT support experience (desktop, site, or end-user)
- Experience leading or coordinating support teams
- Strong troubleshooting skills across Windows, hardware, and basic networking
- Experience in manufacturing environments preferred
- Excellent communication and customer service mindset
Why Gund?
- 30% Employee-Owned (ESOP) build ownership without investing your own money
- 401(k) Match 50% match up to 6%
- Comprehensive Benefits medical, dental, vision, life, disability
- Career Growth Individual Development Plans
- World-Class Engagement Gallup-rated culture
Ready to Lead and Make an Impact?
Apply today and help us keep our operationsand our peoplerunning strong.