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IT Service Desk Technician II (On-Site)

CFS

  • Salt Lake City, UT
  • 4 days ago
  • $60,000–$72,000 Per Year

Highlights

Provide on-site technical support, troubleshooting, and break/fix services for desktops, laptops, printers, smartphones, phone systems, and other IT equipment. Work in a highly visible role supporting both office and manufacturing employees while gaining exposure to networking, virtualization, and enterprise IT systems.
CFS

Numbers & Facts

LocationSalt Lake City, UT
IndustryFinancial Services
Salary$60,000–$72,000 Per Year
Company Size500 to 999 employees
Year Founded1994
Websitehttp://www.cfstaffing.com/

Description

Job Title: IT Service Desk Technician II (On-Site) -
Location:
Salt Lake City, UT
Type: Temp to Hire
Salary: $60,000 - $72,000

Why take an IT Service Desk Technician II role with this company?

  • Join a stable and growing manufacturing organization that operates multiple facilities and relies heavily on technology to support production and business operations.

  • Work in a highly visible role supporting both office and manufacturing employees while gaining exposure to networking, virtualization, and enterprise IT systems.

  • Opportunity to work closely with senior IT Administrators and Engineers on projects, upgrades, and technical initiatives.

  • Full-time, on-site position with a collaborative IT team and opportunities to expand technical skills across multiple technologies.


What the IT Service Desk Technician II will do...

  • Provide on-site technical support, troubleshooting, and break/fix services for desktops, laptops, printers, smartphones, phone systems, and other IT equipment.

  • Manage and resolve support tickets through the company's ITSM platform while delivering excellent customer service to end users.

  • Troubleshoot Microsoft Windows, Microsoft 365, networking, and connectivity issues across a multi-site manufacturing environment.

  • Support user onboarding, software installations, hardware deployments, and asset inventory management.

  • Work alongside IT Administrators and Engineers to support infrastructure projects and manufacturing technology initiatives.

  • Create and maintain technical documentation, knowledge base articles, and self-service support resources.

  • Participate in an after-hours on-call rotation and provide occasional off-hours support when needed.


What the company needs in an IT Service Desk Technician II

  • 3-5+ years of hands-on IT support, desktop support, service desk, or help desk experience.

  • Strong troubleshooting skills with Windows desktops, Microsoft 365, smartphones, printers, hardware, and end-user technologies.

  • Experience supporting Active Directory, networking fundamentals (TCP/IP, DNS, DHCP), and ticketing systems.

  • Ability to work independently, prioritize multiple issues, and provide exceptional customer service.

  • Manufacturing, distribution, warehouse, or production environment experience preferred.

  • Exposure to VMware, virtual desktop environments, or other virtualization technologies is a plus.


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About Company

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

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