IT Service Desk Technician

Network & Technical Support Install and connect network switches, wireless access points, and related low-voltage equipment. Camera & Security System Installation Install and configure CCTV, IP cameras, NVR/DVR systems, and associated equipment.

Job description:
Position Title: Low Voltage Cabling & Camera Installation Technician
Key Responsibilities
Low Voltage Cabling

• Install, terminate, label, and test Cat5e, Cat6, Cat6A, fiber optic, and coaxial cabling.
• Perform cable routing through conduits, ceilings, walls, and cable trays.
• Install patch panels, racks, cabinets, and cable management systems.
• Ensure all cabling installations comply with industry standards and customer requirements.
• Document cabling layouts, pathways, and labeling schemes.

Camera & Security System Installation

• Install and configure CCTV, IP cameras, NVR/DVR systems, and associated equipment.
• Mount cameras and ensure proper positioning, focus, and coverage.
• Configure camera connectivity, network settings, and recording parameters.
• Test and troubleshoot video surveillance systems.
• Support access control systems, card readers, intercoms, and security devices as required.

Network & Technical Support

• Install and connect network switches, wireless access points, and related low-voltage equipment.
• Perform cable certification and testing using industry-standard tools.
• Diagnose and resolve cabling, connectivity, and camera-related issues.
• Coordinate with project managers, customers, and technical teams during deployments.
• Maintain accurate installation records and completion reports.

Required Qualifications

• High School Diploma, GED, or equivalent.
• 2–5 years of experience in low-voltage cabling and security camera installation.
• Experience with structured cabling installations (Cat5e/Cat6/Fiber).
• Knowledge of CCTV, IP cameras, NVR/DVR platforms, and access control systems.
• Ability to read blueprints, site drawings, and wiring diagrams.
• Experience using cable testers, certification tools, and hand/power tools.
• Valid driver's license and willingness to travel to client locations.

Technical Skills

• Structured Cabling (Cat5e/Cat6/Cat6A/Fiber)
• CCTV & IP Camera Installation
• Access Control Systems
• Network Infrastructure
• Cable Testing & Certification
• Rack & Cabinet Installation
• Troubleshooting & Field Support
• Documentation & Reporting

Location: Des Moines, IA