IT Service Desk Supervisor - On-Site & Global Lead
Arnold Magnetic Technologies
Rochester, NY
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JOB DETAILS
SKILLS
Customer Support/Service, Help Desk, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Operations, Remote Team Management, Technical Support
LOCATION
Rochester, NY
POSTED
2 days ago
A leading technology manufacturer is seeking an IT Service Desk Supervisor based in Rochester, NY. This role involves overseeing daily operations of the IT service desk, managing a team of remote technicians, and providing hands-on support for end-users. The ideal candidate will have a Bachelor's degree in IT and 3–6 years of experience in a service desk environment, focusing on ticket management and troubleshooting. Attractive benefits and opportunities for growth are provided in this full-time position.#J-18808-Ljbffr