IT Service Desk Internship

INTERNSHIP OPPORTUNITY - Enterprise Technology Group (ETG)

We are searching for candidates interested in learning more about Information Technology and are curious about pursuing a career as an internal IT employee. LBMC ETG Interns will work in the Brentwood, TN office under the direct supervision and mentorship of an ETG expert. This position will be offered as a full-time in-office role with the opportunity to convert to a full-time direct-hire employee.

This position will work on IT support projects including:

• Maintaining and monitor end-user workstations and productivity on local area network
• Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements.
• Provide support to staff on all company-supported applications.
• Troubleshoot computer problems, determine source and advise on appropriate action.
• Complete application project-based work
• Support the IT Service Desk team and triage new tickets
• Asset Management and Identity Management
• Deployment Automation
• Client Management

WHAT YOU'LL GET OUT AN INTERNSHIP WITH LBMC

• Mentorship from industry experts and the ability to participate hands-on with client-facing projects
• Networking opportunities through vibrant company events and participation in curated organizations such as the Women's Initiative Network, Lending Hands community initiative, Young Professionals group, and robust Talent Development trainings/webinars
• Flexible work schedules (by team), "dress for your day" attire, dynamic technology solutions, and financial incentives for training/certifications (if pursuing a full-time career with us post-internship)
• A real opportunity to turn your internship into a full-time career in 2024. We operate under the mantra that "you will get out of your internship what you put into it" and our team leaders actively purse top internship talent to potentially bring on as full-time employee

WHAT WE ASK OF YOU IN RETURN

• EDUCATION: A minimum GPA of 3.0 and previous knowledge base of Windows and Web technologies are required. We are open to all technical educational backgrounds and certification programs.
• LEARNING: Be curious and try new things! Actively seeks to learn how LBMC works as a business and adds value to our clients and works to stay up-to-date on the latest industry trends and technical development for areas of specialization
• EFFECTIVE WORK: Handles client and technical data responsibly to produce high quality work which adheres to relevant professional standards and client deadlines
• TEAMWORK: Communicates effectively with peers, team leaders, and employees seeking technology assistance. Embraces other points of view, continually ask questions to develop knowledge base, and upholds appropriate business conduct.
• CONFIDENTIALITY: Adheres to LBMC's defined processes and procedures including the firm's policy on privacy and client confidentiality.

LBMC Overview

LBMC is built on individuals with entrepreneurial spirits and believe in the power of a hybrid workforce. We are consistently named a Pacesetter for Growth in the U.S. as we continue to add team members to each of 4 LBMC offices in the Southeast. LBMC also continues to receive accolades including being noted as a Fortune Great Place to Work, a Top 5 Firm in the Southeast, a Top Accounting Firm on Accounting Today's Top 100 list, Best Firm in Technology, Best Workplace in Consulting & Professional Services, and more! We are proud to provide individualized career paths regardless of team member location and work schedules.

LBMC offers competitive benefits including generous PTO schedules, robust Talent Development and continuing professional education programs, inclusive Business Resource Groups, enhanced parental leave, thoughtfully structured mentorship and individual development programs, and more. We are committed to giving back to our local communities through LBMC Initiatives such as Lending Hands Week and the LBMC Cares Foundation to support causes important to team members. While we may have a global footprint, we still believe in the power of southern hospitality and supporting the causes that matter to both our team members and clients and are committed to enhancing team member benefits as we identify gaps and changes in the marketplace.

LBMC values individuals with a growth mindset and entrepreneurial spirit, so if you have an innate curiosity for solving problems and creating solutions-LBMC is the place for you! If you are interested in joining a firm that provides personalized career paths, the opportunity to work with sophisticated clients around the U.S., and encourages a "work that works for you" mentality, please reach out.

Diversity and Inclusion at LBMC

Commitment to our team members, clients, and the communities in which we work. At LBMC, our mission of delivering the best to our clients and each other every day is rooted in our unique differences. Our engagement, growth and success are at their best when team members have equal opportunity and are included. Diversity brings value to LBMC by connecting us with our community and driving innovation.

• LBMC provides equal opportunities to all employees and applicants for employment. We recruit, employ, train, compensate and promote without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.*