IT Senior Business Analyst

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

The Automated Rental Management System (ARMS®) provides replacement rental management services and software solutions to insurance companies, dealerships, fleets, and collision repair centers. Our mission is simple: to bring all stakeholders in the collision repair industry together in a way that benefits everyone. Our web-based software solutions are designed to enhance performance management with complete transparency, concise measurements, and seamless data integration. We believe in the power of key performance indicators to drive improvement. 

Enterprise Mobility has invested heavily in the modernization of our ARMS user experience, which our insurance partners and body shops rely on to do business with Enterprise Mobility. Each year the ARMS system generates about $8 billion of revenue so it is critical to provide users with the best possible experience.

The ARMS team has an exciting opportunity for an IT Business Analyst Senior to join the team! Here, you will have the opportunity to collaborate with the Global Product team, our business stakeholders, IT Management and software development teams to maintain and build new solutions to support future growth. The scope of your role includes developing, interpreting, reviewing, validating, documenting and maintaining business and functional requirements for our software applications. You will collaborate with the Product team and evaluate their requests to determine feasibility, research, identify and present options that best serve business needs. In addition, you will participate in all areas of the SDLC (Software Development Life Cycle), including planning, analysis, design, implementation, testing and maintenance/process improvement (retrospectives). Here, you will have the opportunity to utilize your analysis skills while working in a fast-paced, flexible work environment, with a dynamic and passionate team. 
 

Key Responsibilities:

• Translates business objectives into clear user stories, acceptance criteria and detailed technical specifications.
• Strong system analysis skills and ability to research complex systems.
• Coordinates and facilitates meetings to define key capabilities and requirements that will enable stakeholders to define business strategy.
• Conducts structured walkthroughs of requirements with business and project team members.
• May lead acceptance testing to ensure stakeholder/user needs are met.
• Presents information regarding enhancements and tracks and responds to questions from business and IT team members.
• Identifies potential problems that may arise with new or enhanced applications; communicates how problems will affect business; recommends solutions.
• Lead Agile ceremonies.
• Assist QA/QE with test execution scenarios and issues.
• Possesses broad knowledge of the IT environment and Enterprise’s lines of business.
• Exceptional problem-solving, logical thinking, and communication skills to interpret data and convey complex technical designs to various audiences.
   

Knowledge, Skills, and Abilities:

• Must possess excellent communication skills.
• Must have the ability to communicate with various business and IT teams effectively.
• Must have the ability to work effectively with Technical and Non-Technical team members and customers.
• Must demonstrate strong organizational skills with keen attention to detail and customer focus.
• Have a strong desire to become a subject matter expert that works closely with other IT teams within the Enterprise landscape.
• Must have the ability to adapt to work environment and surroundings.
• Must have the ability to identify potential problems and solve issues.
• Must have the ability to exercise independent judgement and take the lead role on enterprise level project(s)with minimal direction.

Equal Opportunity Employer/Disability/Veterans

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• 3+ years of professional experience as an IT analyst, product owner, project manager, or similar role
• Must have professional experience gathering and documenting requirements from users and/or stakeholders
• Must have professional experience communicating information between engineers and business stakeholders
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field
• Knowledge of Agile software development methodology
• Proficiency with development tools such as Jira and Confluence
• Knowledge of relational databases and SQL
• Knowledge of Rest APIs
• Knowledge of standard SSO solution
• Knowledge of React UI development