IT Security Administrator

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces - and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity

This person will provide direct security support to FORTÉ employees, IT staff, and key stakeholders by monitoring, protecting, and improving the organization's security posture. This role delivers Tier 2 security support, investigates security incidents, and supports ongoing security operations, awareness, and compliance initiatives.

What You Will be Doing:

Security Operations & Incident Response

Monitor and respond to alerts from MDR, IDS, DLP, EDR, and email security platforms

Investigate and remediate phishing, malware, and security incidents

Maintain and improve secure email and web gateway controls

Provide Tier 2 security escalation support and incident resolution

Vulnerability & Endpoint Management

Review vulnerability scans and penetration test results

Coordinate remediation and patching with Systems Administrators

Participate in the organization's vulnerability management program

Maintain awareness of emerging threats and vulnerabilities

Identity & Access Management

Support MFA and zero trust identity solutions

Assist with password management tools and access reviews

Perform quarterly terminated user audits and annual access reviews

Secure shared and privileged account credentials

Security Awareness & Training

Conduct quarterly phishing simulations

Deliver security awareness campaigns and new hire training

Educate employees on security best practices and emerging threats

Projects, Policies & Continuous Improvement

Participate in IT and cross functional security projects

Ensure compliance with organizational policies and standards

Recommend updates to security policies, procedures, and controls

Create and maintain security documentation and knowledge base content

Customer Focus

Deliver timely, professional, and customer focused security support to internal and external stakeholders

Communicate clearly and effectively regarding security issues, risks, and remediation steps

Partner with business units and customers to understand requirements and align security solutions accordingly

Maintain a service-oriented mindset while balancing security risk and operational needs

Communication & Reporting

Document security incidents, investigations, and remediation activities in accordance with organizational procedures

Prepare clear, accurate reports and summaries for IT leadership, management, auditors, and other stakeholders

Communicate security status, risks, and trends through regular reporting and adhoc briefings as needed

Maintain timely and professional communication during incidents, projects, and security initiatives

Teamwork:

Crosstrain with IT team members

Document systems and processes

Secure shared account credentials

Perform peer documentation reviews

What You Bring to Assure Success:

Experience with Secure Email Gateways, Secure Web Gateways, EDR, and SIEM tools

Experience with Security Awareness Training and Privileged Access technologies

Experience with Microsoft Defender

Hands on experience administering and monitoring Microsoft Defender XDR and related Microsoft security products to identify, investigate, and remediate security threats across endpoints, identities, email, and cloud workloads

Experience with vulnerability scanningKnowledge of CIS and NIST frameworks

Experience administering Microsoft and Cisco Systems

Understanding of networking fundamentals including DNS, DHCP, HTTP/S, SSL, OSI, and TCP/IP

Ability to explain complex concepts in simple terms

CISSP, ISC², ISACA, Microsoft, Cisco, CompTIA, or equivalent industry certifications preferred but not required