IT Quality Engineer

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an IT Quality Engineer to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands-on experience testing preferably in commercial P&C insurance. Candidates should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work.

The Quality Engineering role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our automation engineering activities.

Duties & Responsibilities:

• Play a hands-on role in testing of all primary Policy and supplementary applications, including critical third-party integrations such as Hyland OnBase Workflow.
• Design, write, and maintain automated test scripts.
• Run automated test cases and analyze the results to ensure the application meets the requirements.
• Integrate automated tests into CI/CD pipelines.
• Collaborate with offshore and onsite teammates to develop and execute effective long-term automation test plans and regression suites.
• Participate in the overall test planning & execution of Policy team testing objectives (test planning, design, execution, defect management, and reporting).
• Collaborate with onsite engineers and offshore testing partners to develop and execute test scenarios to determine data quality and integrity.
• Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback.
• Collaborate with peers and management to develop process standards and/or enhancements to prevent the recurrence of defects/bugs.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle.
• Participate in troubleshooting sessions with development teams for timely turnaround of critical issues.
• Understanding quality metrics and implementing measurements to determine test effectiveness and efficiency.
• Adhering to best practices in analysis & documentation.

Qualifications, Skills and Experience:

• Minimum of 5 years of IT Quality Engineering experience or experience in a similar field.
• Experience in Test Automation tools and CI/CD pipelines.
• Strong knowledge of at least one programming language.
• Knowledge of best practices in test automation framework.
• Experience in QE roles supporting complex systems development or packaged software implementation efforts.
• Hands-on style with strong problem-solving abilities and a keen attention to detail. Strong conceptual thinking skills, creativity, and flexibility.
• Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, subject matter experts, and vendor resources.
• A strong understanding of the E2E software development process and system development lifecycle, including E2E testing.
• Highly organized and able to prioritize and track multiple deliverables.
• Experience working in Agile or waterfall projects.
• Team collaboration: within QE, the broader IT team, and internal business stakeholders.

Preferred Qualifications:

• Knowledge in creating and maintaining an automated test suite, including UI and API, is a plus.
• Working experience of Automation Tools, such as Katalon, Cypress, Selenium, NeoLoad, etc
• Some business background in Commercial P&C Insurance Underwriting or Claims functions is an advantage.
• Prior experience with the Duck Creek Platform or equivalent P&C system is an advantage.
• ISO expertise is a plus.
• Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (both short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retirement Savings 401(k) Plan with Company Match
• Generous holiday and Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave

The base salary range for this position in Boston is $90,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.