| Duties: | We are seeking an experienced Program Manager to lead the planning, development, and implementation of infrastructure and technical operational programs. The ideal candidate will have a background in defining program objectives, is well-versed in agile methodologies, and possess deep expertise in effectively implementing these methodologies across a fast-paced, dynamic organization. You will coordinate and manage multiple concurrent internal projects for upgrading internal systems, implementing new tools, and optimizing network and security protocols.
Your Impact- Lead initiatives to integrate internal tools and systems to streamline workflows, automate repetitive tasks, and improve overall operational efficiency.
- Provide regular updates to senior leadership and relevant stakeholders on project progress, potential risks, and mitigation strategies.
- Continuously analyze and refine processes to improve efficiency, reduce costs, and enhance the user experience. Develop best practices and standard operating procedures (SOPs) for internal teams.
- Identify and mitigate risks related to internal projects, internal tool management, and overall operations. Ensure systems are secure and compliant with regulatory standards.
- Plan, coordinate and manage large transformational initiatives, leading program management team meetings, identifying cross-functional dependencies, anticipating, minimizing and mitigating risks
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| Skills: | Your Experience- 7+ years of program management experience in infrastructure, network, compute or cloud operations
- Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing obstacles
- Excellent communication skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills
- Able to thrive in a fast-paced environment with a strong foundational understanding of enterprise applications, infrastructure, information security, and operations
- Hands-on expertise working with Agile/Scrum methodologies including agile tools (Jira, Confluence, Asana)
- A self-starter that uses great judgment to keep programs and projects moving forward and completed on target
- Highly collaborative team player that is comfortable providing and receiving open, real-time feedback to continuously up-level team performance
- SF Bay area Candidates, need to be in office 3 days / week
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