| Location | Las Vegas, NV |
| Salary | $73,309.68–$109,640.88 Per Year |
IT PROFESSIONAL 2 - COMPUTER OPERATIONS - FIELD SERVICES
Salary
$73,309.68 - $109,640.88 Annually
Location
Las Vegas
Job Type
Full-Time
Job Number
2026-03440
Department
DETR - ADMINISTRATIVE SERVICES
Opening Date
08/06/2026
Closing Date
8/13/2026 11:59 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
D
Max Number of Applicants
50
Salary Grade
38
Full Physical Address of Position (City, State, Zip)
Las Vegas, NV
Job Summary
The Department of Employment, Training and Rehabilitation (DETR) is hiring for an IT Professional 2 in Las Vegas. The incumbent supervises lower-level IT technicians. Responsibilities include planning, performance evaluations, preparing work performance standards, work assignment and review, scheduling, training and discipline, as well as performing technical duties when required. The duties of this position will include working with tools to manage software and hardware centrally, as well as installation, diagnosis, servicing, and repairing computer and peripheral hardware and software. Incumbents will also perform upgrades, modifications, and hardware/software relocations. User support is performed both in person and through remote assistance. The incumbent will also assist with virtualized hardware and software through VMware and other virtual tools throughout the agency. This position may require travel within the State of Nevada to other sites. The incumbent will train, supervise, and evaluate the performance of junior IT Technicians; apply state purchasing procedures when researching and preparing requisitions; resolve software licensing issues; and have demonstrated ability to train, coach, and supervise junior IT Technicians who use imaging software to configure workstations; install and test new and recycled workstations; install Agency-approved application software on client computers; complete all required transfer/delivery documents; make appropriate changes, get signatures and deliver documents to assigned inventory staff; respond to help desk calls and resolve problems as assigned; review Help Desk log daily and annotate with resolutions to Help tickets; install, test and replace hardware as required on client computers; contact vendors for hardware or software support as required; and assist in periodic IT equipment inventories. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel.
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.
Essential Qualifications
Bachelors degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above.
Job Duties
Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.
Maintain documentation related to the assigned IT specialization's architecture, operations, and other records of work activities as required.
Maintain current knowledge of technological trends and advancements in the IT field as well as security management practices, laws, policies, and ethics.
Participate in recommending and justifying resource allocations and expenditure decisions, tracking, and recording expenditures, preparing purchase requests, and writing technical requirements for grant proposals.
Perform related duties as assigned.
Under general supervision, incumbents perform journey level duties and may serve as a lead worker to lower-level IT staff as assigned. This is a supervisory level for the Computer Operations function.
Knowledge, Skills, and Abilities
This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.
Computer Operations:
Working knowledge of: basic elements of programming in order to generate all required reports and special projects as required of the data processing section; computer operating system including all functions, schedules, workflows, and processes: date communication networks; principles of operation, capabilities and limitations of a computer system and related environmental equipment in order to efficiently and effectively produce the final work product; supervisory principles and techniques.
General knowledge of: diagnostic procedures as needed in verifying systems; principles of operation, capabilities and limitations of a computer system and related environmental equipment to produce the final work product efficiently and effectively; the principles of operation, capabilities and limitations of a multi-programming computer system and related equipment.
Ability to: plan, organize and direct a shift or multi-shift operation of a computer system to facilitate the workflow.
Recruiter Contact Information: Clark Mandichak - clarkmandichak@admin.nv.gov
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
Please send direct Inquiries or correspondence to the recruiter listed on this announcement.
Benefits include:
Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).
Vacation: Accrual of three weeks of annual leave each year.
Sick Leave: Accrual of three weeks of sick leave each year.
Holidays: 12 paid holidays per year.
Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
No Nevada state income tax.
Public Service Loan Forgiveness: Eligible due to public sector employment.
Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.
Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).
For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).
The following are legal holidays:
January 1.............................................. New Years Day
Third Monday in January.................. Martin Luther King, Jr.s Birthday
Third Monday in February................ Washington's Birthday
Last Monday in May........................... Memorial Day
June 19................................................ Juneteenth Day
July 4.................................................... Independence Day
First Monday in September.............. Labor Day
Last Friday in October....................... Nevada Day
November 11........................................ Veterans Day
Fourth Thursday in November........ Thanksgiving Day
Friday following the Fourth Thursday in November...................... Family Day
December 25........................................ Christmas Day
When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255
01
Do you have any of the following?
02
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Can you meet this requirement?
03
A valid drivers license is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement?
04
Please describe your experience mentoring and training other employees in IT related processes and where it was obtained.
05
Please describe your experience with implementation of IT related applications and where it was obtained.
06
Please describe your experience with virtual desktops and where it was obtained.
Required Question
Employer State of Nevada (NV)
Address See Above for Agency Information
See Above for Posting Location, Nevada, 89701
Website https://nvjobs.nv.gov