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IT/ Production Support Technician

CAREERXCHANGE, Inc.

Orlando, FL

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JOB DETAILS
SKILLS
Apple, Asset Management, Communication Skills, CompTIA A+, Computer Hardware, Customer Support/Service, Dell Hardware, Desktop PC, Detail Oriented, Driver's License, English Language, Hardware Repair, Hewlett-Packard Product Family, Identify Issues, Laptop PC, Lift/Move 50 Pounds, Metrics, Microsoft Windows Operating System, Microsoft Windows Server, Multilingual, OEM (Original Equipment Manufacturer), Operating Systems, Operational Support, Operations, Presentation/Verbal Skills, Printers, Problem Solving Skills, Production Support, Software Administration, Spanish Language, Supply Chain, Team Player, Technical Support, Writing Skills
LOCATION
Orlando, FL
POSTED
30+ days ago
Position: IT/Production Support Technician
Location: Orlando, FL 32819 (Onsite)
Job Type: Full-Time - Contract - Temp to Hire
Schedule: Monday–Friday (Must be flexible to rotating schedule and mandatory OT on Saturday) 

Job Summary
We’re seeking a technically inclined IT/Production Support Technician with strong troubleshooting skills to support daily operations and help meet departmental performance goals. This is a hands-on, fast-paced role focused on technical support and production needs. 

Key Responsibilities

  • Diagnose, troubleshoot, and repair computers and related hardware
  • Perform system and technical diagnostics as needed
  • Support department metrics and daily productivity goals
  • Provide excellent customer service to end users
  • Travel occasionally for special projects or offsite support

Qualifications

  • CompTIA A+ Certification (strongly preferred) 
  • Strong troubleshooting and diagnostic skills
  • Experience with:
    • Hardware repair and software troubleshooting
    • Basic networking concepts
    • Windows OS: Windows 8, Windows 10, Server 2012, Server 2016
  • Detail-oriented with strong problem-solving abilities
  • Able to work collaboratively in a fast-paced environment with daily quotas
  • Strong English communication skills (written and verbal)
  • Reliable transportation and clear driving record
  • Physically able to lift 50 lbs consistently and sit 5–6 hours per day

Preferred Experience

  • Bilingual (English/Spanish preferred)
  • Desktop, laptop, and printer repair
  • OS imaging and deployments
  • Ticketing systems and asset tracking
  • OEM hardware experience (Dell, HP, Apple, Lenovo, Lexmark)
  • Experience in supply chain or high-volume environments
CAREERXCHANGE® is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com 

About the Company

C

CAREERXCHANGE, Inc.