IT Operations Specialist

LanceSoft Inc

Scottsdale, AZ
30+ days ago

$50–$55 Per Hour

Highlights

The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. Job Description: We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Centre environment in Scottsdale, AZ.

Numbers & Facts

Location	Scottsdale, AZ
Industry	Staffing/Employment Agencies
Salary	$50–$55 Per Hour
Company Size	2,000 to 2,499 employees
Year Founded	2000
Website	http://www.lancesoft.com/

Description

Job Title:             IT Operations Specialist
Pay rate:              $50.00 -$55.00 USD Hourly
Location:             Scottsdale, AZ, 85260
Job Duration:     Jul 2026 – Jan 2027
Work Type:        Onsite
Work hours:       11:00 PM - 7:30 AM
Workdays:          Mon-Fri

Job Description:

We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Centre environment in Scottsdale, AZ.
The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows.
This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.

Core Focus Areas:

Shadowing and documenting live operational workflows, dependencies, and system interactions
Mapping technical processes and identifying bottlenecks or inefficiencies
Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
Drafting clear process documentation and improvement recommendations
Communicating findings to both technical and non-technical stakeholders

Key Requirements:

Strong technical documentation and analytical capability
Excellent communication and interpersonal skills
Prior hands-on experience in at least two of the following:
Windows workstation support
Real-time operations or command-center environments
TCP/IP networking or systems administration
Web application or infrastructure troubleshooting

Preferred Background:

Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
Familiarity with monitoring tools, cloud diagnostics, or automation platforms
Comfortable collaborating with DevOps / Infrastructure teams
7+ years of relevant technical experience

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.