Details:
Stefanini Group is looking for a IT Operations Analyst for a globally recognized company! For interested applicants, click the apply button or you may reach out to Micah Andres at (248) 386-7399/Micah.Andres@Stefanini.com for faster processing. Thank you!
- 3rd shift role Monday to Friday 10 PM to 7 AM*
We''re seeking an IT Operations Analyst Candidate with a strong technical foundation and extensive experience supporting complex manufacturing and laboratory IT environments. This role requires a seasoned professional who can independently lead system deployments, troubleshoot critical production issues, and act as a trusted technical partner to Operations, Quality, and Engineering teams.
Job Responsibilities:
- Understand the business requirements; perform analysis and translation of business requirements to technical specifications; provide solutions design, build, and deploy IT solutions and services; provide maintenance and support.
- Act as IT service and solution facilitator for IT factory-based systems (Manufacturing, Quality, Warehouse Management, Open+, Logistic supply chain)
- Actively participate in the implementation of new systems and digital initiatives in the Manufacturing and Supply Chain areas.
- Collect business requirements for changes in processes and technical areas.
- Formalize scope and deliverables for technical processes and changes.
- Execute the deployment and localization of the global IT system solutions.
- Execute Digital Pillar activities (Align with Operations zero loss journey and boot performance by digital capabilities).
- Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solving issues as they occur in day-to-day business.
- Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services.
- Collaborate with equipment vendors and internal stakeholders to qualify laboratory instruments and systems in accordance with GxP guidelines.
- Prepare, review, and maintain Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) documentation for IT systems.
- Track and document configuration changes to lab equipment and associated software to ensure traceability and compliance.
- Coordinate and execute IT resiliency and disaster recovery procedures specific to IT systems, ensuring business continuity and data integrity.
- Support periodic validation and requalification of Lab IT systems to maintain compliance with GxP and regulatory standards.
- Act as primary IT liaison for lab-based systems, ensuring integration with global IT platforms while meeting local compliance and operational needs.
- Monitor and respond to lab IT incidents, ensuring timely resolution and proper escalation where required.