An established financial services organization is seeking an experienced IT Operations Administrator to support daily technology operations within a collaborative, hands-on IT team. This role combines systems administration, enterprise application support, technology operations, and IT risk responsibilities while helping maintain a reliable, secure, and compliant technology environment.
The ideal candidate enjoys working across multiple disciplines, supporting internal users, administering business-critical applications, participating in technology initiatives, and contributing to operational improvements in a regulated environment.
RESPONSIBILITIES- Administer enterprise applications and Microsoft-based systems
- Provide technical support for end users and business applications
- Manage user provisioning, access changes, and account administration
- Support technology projects and application implementations
- Maintain system documentation and operational procedures
- Assist with technology risk assessments and internal controls
- Support business continuity and disaster recovery activities
- Coordinate with external technology vendors and service providers
Role Requirements:- 7+ years of IT Operations or Systems Administration experience
- Experience supporting Microsoft environments
- Strong enterprise application support experience
- Experience with access management and operational controls
- Knowledge of IT risk management principles
- Familiarity with business continuity and disaster recovery
- Strong troubleshooting and communication skills
- Ability to work independently in a fast-paced environment
PREFERRED EXPERIENCE- Banking or financial services experience
- Salesforce or CRM administration/support
- Experience with banking platforms
- Audit or regulatory support experience
- Relevant Microsoft, ITIL, Security+, or CISA certifications
How We Work:- Collaborative team environment
- Hands-on ownership
- Continuous improvement mindset
- Strong partnership across business and technology teams
- Focus on operational excellence and customer service