IT Operations Administrator (AVP, IT Operations, Systems & Risks)

The ideal candidate enjoys working across multiple disciplines, supporting internal users, administering business-critical applications, participating in technology initiatives, and contributing to operational improvements in a regulated environment. An established financial services organization is seeking an experienced IT Operations Administrator to support daily technology operations within a collaborative, hands-on IT team.

An established financial services organization is seeking an experienced IT Operations Administrator to support daily technology operations within a collaborative, hands-on IT team. This role combines systems administration, enterprise application support, technology operations, and IT risk responsibilities while helping maintain a reliable, secure, and compliant technology environment.

The ideal candidate enjoys working across multiple disciplines, supporting internal users, administering business-critical applications, participating in technology initiatives, and contributing to operational improvements in a regulated environment.

RESPONSIBILITIES

• Administer enterprise applications and Microsoft-based systems
• Provide technical support for end users and business applications
• Manage user provisioning, access changes, and account administration
• Support technology projects and application implementations
• Maintain system documentation and operational procedures
• Assist with technology risk assessments and internal controls
• Support business continuity and disaster recovery activities
• Coordinate with external technology vendors and service providers

Role Requirements:

• 7+ years of IT Operations or Systems Administration experience
• Experience supporting Microsoft environments
• Strong enterprise application support experience
• Experience with access management and operational controls
• Knowledge of IT risk management principles
• Familiarity with business continuity and disaster recovery
• Strong troubleshooting and communication skills
• Ability to work independently in a fast-paced environment

PREFERRED EXPERIENCE

• Banking or financial services experience
• Salesforce or CRM administration/support
• Experience with banking platforms
• Audit or regulatory support experience
• Relevant Microsoft, ITIL, Security+, or CISA certifications