Primary Skills: Network Monitoring (advanced), Incident Management (advanced), Process Optimization (advanced), Data Analysis (advanced), Stakeholder Communication (advanced)
Contract Type: W2 Only
Duration: 6+ Months
Location: Fairfield, CA (#LI - Hybrid)
Pay Range: $45-$50/Hr. on W2
#LP
Job Summary:
This role is responsible for maintaining and improving IT network systems, processes, and technology products. You will act as a bridge between technical teams and business stakeholders to ensure high-quality IT service delivery. A key focus will be on identifying and implementing enhancements to drive efficiency and alignment with organizational objectives.
Key Responsibilities:- Monitor network performance and resolve incidents.
- Analyze data to identify trends and root causes of issues.
- Optimize business processes and develop enterprise standards.
- Liaise between stakeholders and technical teams on product delivery.
- Lead process improvement initiatives and cross-functional teams.
Must-Have Skills:- Proficiency in ITIL or similar process frameworks.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
Industry Experience:
Experience in the utility industry is preferred for this role.
ABOUT AKRAYA
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