IT Network Administrator I, Information Technology Services,Tahlequah

IT Network Administrator I ITS/6

Information Technology Services

CODES

JOB CODE: 5182 EEO: 03 GRADE: 21/1

OTRS: Required E/NE: Exempt VAC: 7 hr

DEGREE: 01 SAFETY SENSITIVE: No DATE: 05/19

ADMINISTRATIVE TITLE: 67 MANPOWER RESOURCE: 6 CUPA: 464110

IPEDS: 15-1244

JOB SUMMARY

This position is responsible for the development and maintenance of the university's network, virtual environment, and wireless infrastructure.

MAJOR DUTIES

Direct the administration, maintenance, and upgrade of university network equipment

Direct the administration, maintenance and upgrade of the university's virtual environment

Direct the administration, maintenance and upgrade of the university's wireless system

Research, acquire and install network hardware

Administer and maintains the network and server environment in the university data center

Assist in administering the university storage area network

The position also supports and must greatly contribute to a collaborative customer service team environment, proactively sharing information across the team, establishing documentation, workshops with team members and enhancing an interactive team setting with consistent knowledge sharing

Perform related duties as assigned

KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of network protocols and configuration standards.

Knowledge of the virtual environment management principles.

Knowledge of wireless control systems.

Skill in decision-making and problem solving.

Skill in interpersonal relations and in dealing with the public.

Skill in oral and written communication.

SUPERVISORY CONTROLS

The IT Infrastructure Director assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.

GUIDELINES

Guidelines include security practices and cable standards. These guidelines require judgment, selection and interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of varied duties in the administration of the university's network and server systems. The need to coordinate activities across university departments and sections contributes to the complexity of the position.

The purpose of this position is to administer university network systems. Success in this position contributes to the efficiency and effectiveness of a wide variety of university functions.

CONTACTS

Contacts are typically with co-workers, other university personnel, faculty, staff, students, vendors, contractors, and members of the general public.

Contacts are typically to give or exchange information, to resolve problems, to motivate or influence persons, or to provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects and climbs ladders.

The work is typically performed in an office and outdoors, occasionally in cold or inclement weather.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None

MINIMUM QUALIFICATIONS

Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.

Possession of or ability to readily obtain a valid driver's license issued by the State of Oklahoma for the type of vehicle or equipment operated.

PREFERRED QUALIFICATIONS

CCNA, CompTIA A ACSA