IT Manager

*Position Type/Expected Hours of Work*:

Position is full-time salaried position, Monday through Friday, with standard hours 8:00 am to 5:00 pm. However, this position is on call 24/7.

*Travel*:
Travel for this position is primarily local; however, occasional overnight travel may be required. The most frequent overnight travel will involve visits between our offices in *Livonia, MI, Mason, OH, and Lorain, OH*.

*Required Education & Experience:*

* Associate degree in Computer Science, Information Technology, or a related field; equivalent combination of education and relevant experience will also be considered.
* Minimum of five (5) years of professional experience in information technology.

*Preferred Education & Experience:*

* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Experience working with the Microsoft 365 suite and Zoho One is preferred.
* Familiarity with administering, supporting, or optimizing Microsoft 365 and Zoho One environments is a plus.

Become part of an employee-owned company where your contributions directly support our success. As *Information Technology Manager*, you will have the autonomy to lead impactful IT initiatives, enhance operational efficiency, and help advance our technology infrastructure. At *Absolute Machine Tools*, we foster a culture of collaboration, innovation, and shared success.

*Job Responsibilities:*

* Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
* Procurement and maintenance of communication equipment and their associated contracts. This includes desktop phones, cellular equipment, and inter-office communications.
* Responsible for overall topology and infrastructure. This includes all hardware, software, and contracts related to internet access, inter-office communications, cloud storage, remote access, VPN’s, etc.
* Directs technological research by studying organization goals, strategies, practices, and user projects.
* Analyzes business needs presented by users and recommends technical solutions with completion timeline.
* Produces detailed timeline for each application release and implements effective project control by monitoring the progress of the software release and reporting the status.
* Verifies application results by conducting system audits of technologies implemented.
* Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
* Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
* Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
* Installs hardware and peripheral components such as monitors, keyboards, printers on users’ premises.
* Loads appropriate software packages such as operating systems, networking components and office applications.
* Administers Email and anti-virus systems.
* Develops and maintains a thorough understanding of all software applications utilized by organizations including Microsoft Office 365, MAS 200 (Sage100), and Zoho.
* Troubleshoot and resolve user issues relative to all corporate software in a timely manner.
* Participates in all hardware and software evaluations and maintains vendor contracts.
* Participates in preparation for IT needs at Trade Shows, as necessary.
* Maintains quality service by establishing and enforcing organization standards.
* Contributes to team effort by accomplishing related results as needed.
* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.