IT Manager

B.L. Harbert International is seeking an IT Manager to support the International Operations Group in Birmingham, Alabama. Candidate will lead day-to-day IT operations for U.S. offices for the international construction group, manage a small team of support representatives, and design/manage cloud infrastructure (Azure/AWS) and hybrid connectivity. Candidate must possess strong technical skills with exceptional communication and relationship-building.

Responsibilities

Technical and Management

• Lead and mentor 3-4 IT support reps across multiple offices
• Oversee onboarding/offboarding; ensure timely, secure access
• Manage Microsoft 365, Dell/Apple endpoints; optimize Birmingham micro-data center
• Administer Freshservice, AD Manager, Azure Entra, Intune, Meraki; align with global IT
• Design, deploy, and manage AWS/Azure infrastructure; implement VPCs/VNets, subnets, routing, Security Groups/NSGs, ALB/NLB/Azure LB, VPNs, ExpressRoute/Direct Connect, Transit Gateway/VNet peering
• Configure and maintain DNS (Route 53/Azure DNS), including private DNS
• Implement IAM/RBAC with least privilege; encryption via KMS/Azure Key Vault
• Enforce governance guardrails (AWS Control Tower/SCPs, Azure Policy); support NIST/CIS/SOC 2 compliance
• Deploy/maintain EC2/Azure VMs, RDS/Azure SQL/managed databases, S3/Blob storage
• Monitor via CloudWatch/Azure Monitor/Log Analytics; support DR/HA designs
• Partner closely with operations, field teams, and leadership; communicate plainly and build trust
• Have a thorough understanding of Power Platform and SharePoint

Project Management & Delivery

• Lead and manage complex IT and cloud-infrastructure projects using structured project management methodologies
• Develop and maintain project plans, timelines, budgets, resource allocations, and risk registers
• Coordinate cross-functional workstreams (IT, Operations, Security, Field/Construction teams, vendors) to ensure alignment and on time delivery
• Facilitate project meetings, provide status reporting, and manage stakeholder and executive communication
• Identify cross-team dependencies, issues, and risks; drive mitigation strategies and corrective action plans
• Ensure all projects adhere to internal governance, documentation standards, and change control procedures
• Manage project related vendor relationships, SOWs, and performance expectations Improve project execution consistency by standardizing templates, workflows, and delivery processes

Requirements

• US Citizen
• Ability to obtain and maintain a U.S. Government Security Clearance
• 5+ years IT operations with 2+ years in leadership/mentorship
• 3+ years hands-on AWS/Azure infrastructure experience; strong cloud networking
• Production support experience; hybrid identity (AD + Entra ID)
• Infrastructure as Code experience (Terraform/CloudFormation/ARM/Bicep)
• Strong troubleshooting, documentation, and communication skills

Preferences

• AWS Solutions Architect (Associate/Professional), Azure Administrator (AZ-104), or Azure Solutions Architect (AZ-305)
• Experience in regulated/compliance-driven environments
• EKS/AKS; Defender for Cloud, GuardDuty; Azure DevOps/GitHub Actions
• Degree in CS/IS is a plus (equivalent experience considered)

Behavioral Attributes

• Exceptional relationship-building; low-ego, high-ownership
• Calm, steady communicator under pressure; proactive and transparent
• Matrix-friendly collaborator; plain-English translator of technical concepts
• Curious, mentor-oriented, and trusted for reliability

Physical Demands

To perform the duties of this job, the employee must:

• Have the ability to repetitively use hands to grasp, reach above and below with arms, and work overhead
• Have the ability to stoop, bend, walk, kneel, crouch and crawl
• Have the ability to lift, carry and/or move up to 25 lbs. of weight in the form of paper, boxes, files, etc.
• Have the ability to sit for extended periods with occasional standing required
• Possess the manual dexterity to operate office equipment, filing, and perform specialized skills
• Possess a high degree of concentration necessary in a busy office environment

Work Environment

To perform the duties of this job, the employee

• Must be able to work in an office environment
• Must have flexibility with hours in order to better accommodate business needs

B.L. Harbert International, LLC offers an excellent benefits package including a competitive US base salary, BCBS medical and dental, group insurance, 401K plan and paid holidays and vacation.

B.L. Harbert International, LLC is an EOE/Vets/Disabilities